How to do something about it....
by CraigMW - 9/28/05 6:22 PM
In Reply to: Same. TRV-33 by tastarr
So, I'm in a similar situation. But, rather than taking it from them, I'm fighting back. I've posted some negative reviews on Amazon.com explaining this issue in these reviews. Others are now following suit. The way I figure it, if the places like Consumer Reports are not going to spread the word that Sony is unreliable, then we the consumers need to get out the word. On Amazon alone, I figure I've caused 8 people to reconsider a purchase of one brand of current Sony camcorders. This means that Sony lost 10 times the amount of sales simply because of one former customer. Plus, Amazon.com reviews show up at lots of other websites that sell through the Amazon.com portal. So, who knows how many sales have been lost because of my negative posting. Others have been doing a similar job of letting other consumers know that Sony is not a trusted brand anymore. Yes, lawsuits are one thing. But the way to really make the point with them that this is not an acceptable business practice is to hurt their sales and let everyone know that Sony is NOT THE RELIABLE BRAND IT ONCE WAS!
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