Camcorders forum: BEWARE of Bestpricecameras.com, they are a complete scam!!!

I was ready to order from them, but looked them up at the Better Business Bureau (bbb.org) and said no way. I also found another independent source that reviews online companies and found some really bad writeups about this company. So I said what the heck and called them and said I was looking to buy three or camcorders as gifts for my kids for Xmas. The ones I wanted were listed at $399 each and they said three of them would be around $1800. $400 x 3 = $1200 using most of the math I have learned. They told me I had to buy a battery because the camera does not come with one along with some other stuff. I laughed at the guy and hung up on him.

You can add your comments to all the others at resellerratings.com

Scam artists. Review the Better Business Bureau complaints at http://tinyurl.com/y2hyjc

I ordered a Canon professional series lens and wanted overnight delivery.

2 business days later, a rep from the www.BestPriceCameras.com calls and first thing tries to get me to agree to the inferior Sigma lens. He told me it was just as good, actually better, for the camera I have (Canon Digital Rebel XTi).

I told him it isn't, said I wasn't interested and asked how long it would be until I got the lens I ordered.

He said 3 weeks.

I said that won't do and I want to cancel my order.

He said, "Fine, not a problem." - and hung up on me! No confirmation that the order has been canceled, not a goodbye, sorry we couldn't help you, and all that nice stuff a good company that wants to keep customers does.

I tried to call the number that my Caller ID said called - it was a bad number.

I called the customer service number and talked to a guy there who sounded slightly nicer, but still a weasel. He confirmed who I talked to and that the order had been canceled.

Then I asked to speak to the first guy's manager.

The manager made no apologies. I accused him of bait-and-switch. He had no defense. I told him about the above rudeness. His reply was "That's weird. Chris has been with us for years and we've never got a complaint about him."

It is obvious from 5 minutes of interaction with these people that all they want is to speak to suckers they can pull their stunts on. As soon as they get someone who is on to them, they get rid of them as soon as possible.

Don't! Don't! Don't do business with this company!
-edj

I was about to order a camcorder from best price cameras and was surprised the store wasn't listed by many websites in the price comparision. I thought of checking for some reviews and found this. Thanks for the information and you saved me.

I placed an order online Oct.15th for a Nikon D40 & a 512 memory card, which totaled $398.99. I received an email Oct.17 from Chris at Best Price Cameras (chris@bestpricecameras.com) requesting a call to confirm my order.

I added additional items to my pending order & he hastily gave me a new total. I questioned the new amount - which was $592. There were additional fees I didn't agree to & I explicitly canceled the order at that time. Chris became very hostile and rude, stating that I could not cancel the order & I would be charged for the order (the order had not been processed yet). I replied by stating I am not authorizing this transaction or charge to my credit card. Again, he was rude and hostile and stated that I would be charged for the amount.

He did charge the full amount of $592 to my credit charge, which posted on Oct.17. A charge I did not authorize. I have contacted my bank to report this fraudulent charge. I contacted Chris directly about this matter today, Oct.23, to inquire why he proceeded with the transaction when I clearly stated I did not authorize this order. He responded by stating he did not "know about this", "it wasn't him". BestPricesCameras & their employees are liars & thieves. You can view their BBB report at: http://www.newyork.bbb.org/reports/businessreports.aspx?pid=44&page=1&id=12668

thanks guys....i was tempted to place an order for Nikon D80 which is around $800+ in most sites that all of us are familiar with.
On razzphoto, the same camera is for under $500.
Now since I know, i will not place an order. by simply changing the name, they cannot hide the realilty.
Also look at the hundreds of reviews on razzphoto, they are all good and 95% of them are one liners...not even complete sentences. could they have themselves written them and may be in hurry to be so short....

thanks a ton!!!

I was shopping for a Canon HV20 camera to take some videos of my new son and came across the Razzphoto.com site. These prices seemed too true ($319 vs recommened $999) to believe so I came back to trusty CNET and came across this posting. Thank you for sharing your unfortunate experiences - you truly have helped me out of being scamed.