Ad: Manage updates with the Download App
ie8 fix

Digital cameras forum: Canon SD630 - USB Device Not Recognized -HP printer conflict

by: abcommercial February 28, 2007 7:35 AM PST

Like this

1 person likes this thread

Staff pick

Canon SD630 - USB Device Not Recognized -HP printer conflict

by abcommercial - 2/28/07 7:35 AM

I purchased a new Canon SD630 digital camera yesterday, and immediately had problems with the computer interface. After installing the Canon software CD (full install), I plugged in the Canon SD 630 using the USB cable. Windows XP appeared to properly recognize and install the device, at first, but the Canon software was not properly detecting and interfacing with the camera. After turning the camera OFF/ON again I routinely got a USB Device Not Recognized error. I called Canon tech support this morning (which was very good, by the way, once I found the right number). The tech helped me identify the problem as being a conflict with my HP multi-function printer. By turning OFF my HP printer, and restarting the computer, the camera and computer interfaced as intended and the software worked just fine. Apparently, HP printers bogart the necessary system resources that the camera wants to use. The tech said I would have to repeat these steps anytime I wanted to upload photos, which seems inconvenient. Has anyone had this problem and found an easier solution or hack that would not require turning off the HP and restarting Windows?


Reply
Report offensive post
Email to friend

Just sharing that I use a card reader.

by R. Proffitt Moderator - 2/28/07 7:53 AM

In Reply to: Canon SD630 - USB Device Not Recognized -HP printer conflict by abcommercial

Simple, cheap. No fuss.

Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

5 years later same problem--same solution

by hellmanw - 3/22/12 11:28 PM

In Reply to: Canon SD630 - USB Device Not Recognized -HP printer conflict by abcommercial

I don't know if anybody will ever get back to this thread, but I have a brand new Canon ELPH 300 HS and had the exact same problem message when I hooked it up to the computer for picture transfer. Thanks to abcommercial, good Canon support, CNET and internet search I came up with this exact solution to the problem.

It's pretty amazing--and sad-- that 5 years later with new cameras, new printers, new software this is still happening.

I haven't found a work around yet but I'm just leaving my printer off and turning it on when needed. I just turned it on, printed and then turned it off. The camera was recognized when connected.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Card Reader

by snapshot2 Moderator - 3/23/12 7:16 AM

In Reply to: 5 years later same problem--same solution by hellmanw

The work around is to stop using the Canon software and buy a card reader for your computer.

There is no need to connect your camera to your computer.

And it saves on camera battery life.
All the time you are downloading files from the camera with the USB cable you are using the camera battery.
By using a card reader, you don't have to even turn-on the camera.

The Canon software that uses the USB cable is for organizing your pictures.
You can do that yourself by putting each days photos in a folder that has a datecode.
(i.e. title the folder 20120323).

If you want to use software to organize your pictures, use Picasa (free from Google).

..


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

More Discussions

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close