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General Mac hardware discussions forum: Ricoh Aficio SP 3400sf printing problem

by: sarmanto February 10, 2012 6:43 AM PST

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Ricoh Aficio SP 3400sf printing problem

by sarmanto - 2/10/12 6:43 AM

I'm have a 10.6.8 in my Mac and have a problem with a brand new Ricoh Aficio SP 3400sf printer. It does not function although I have installed the latest driver into it. Printer is connected to the computer with a USB cable. Something is missing but I cannot figure what it is. I know that this kind of printer is normally hooked in a local net.

Has anybody any ideas?

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Clarification request: Just checking.

by R. Proffitt Moderator - 2/10/12 8:18 AM

In Reply to: Ricoh Aficio SP 3400sf printing problem by sarmanto

I see support lines (toll free) at http://www.ricoh-usa.com/products/product_details.aspx?cid=2&scid=2&pid=1689

What did they offer?


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Interesting

by Viking6961 - 2/16/12 5:13 PM

In Reply to: Ricoh Aficio SP 3400sf printing problem by sarmanto

I have heard reports that some of the Ricoh Printers are comming out of the factory with the Enhanced Locked Print feature turned on. If so, then ALL print jobs are expected to go into the locked print hold funtion and then be released by the user. Thru the units WEB inteface you may be able to turn this off. If you don't configure your PRINT job to use the LOCKED PRINT option ( in Job Log usually ) then the system could be set to ONLY allow locked print jobs, and those that are not configured properly will be discarded.

I would bet that you see the printers DATA light flash a bit before th ejob just disapears.


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