Printer Shows Offline
by Ken Deyell - 11/7/12 10:52 AM
My HP officejet 4500 has worked perfectly untill all of sudden it's status shows "offline" and is not recognized by my Vista home premium.I checked in "device manager" and the USB for the printer shows "device working properly".However when I try to print a page it just goes into queue and sits there.I have unplugged the printer power and connection to pc and rebooted but remains in "offline" status.What do I need to check?
Ken Deyell has chosen the best answer to his/her question.
Click here to view the answer that was selected.