PC hardware forum: Horizontal & Vertical Frequency Out of Range

Answer Best answer as chosen by user trunks_cscs

Check and see

by Willy - 9/19/12 9:36 AM

In Reply to: Horizontal & Vertical Frequency Out of Range by trunks_cscs

Most monitors have a "native setting" that it best works at. Also, the video card may as well do the same. However, typically the monitor will be the setting to best use. Of course the video card has to support that. further, if this is a demanding setting or extreme in some way, the quality of the devices comeinto play. All this can be done as trial and error method, but if a setting seems to cause grief then you settle for one that doesn't. Sometimes, the cure is to replace a device that better suits whatever it is being used for. ATI and Nvidea both provide their "video setting manager" to best handle or just test before final use. Both also offer to test the setting before accepting, so see if yours does this. I exclude any actual h/w fault, which can confuse things. generally, speaking, the specs provides what works best or the "defaults" expected.

tada ------Willy

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Answer Best answer as chosen by user trunks_cscs

I don't know how to modify my post...

by trunks_cscs - 9/19/12 6:26 PM

In Reply to: Horizontal & Vertical Frequency Out of Range by trunks_cscs

The screen started blacking out for five or so seconds at the new resolution so I put it back to 1920x1080. The Horizontal Frequency is 67.5 KHz and the Vertical Frequency is 60.0 Hz and the Pixel Clock (???) is 148.5 MHz. I'm super-frustrated with this and didn't spend $220 to deal with this... Thank you so much!

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See customer support at link.

by R. Proffitt - 9/19/12 11:00 PM

In Reply to: I don't know how to modify my post... by trunks_cscs

http://www.planar.com/products/flatpanel_monitors/pxl2430mw/#t-1

It's a shame the make, model of the host PC and video card can't be found.
Bob

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The native resolution of this monitor is 1920x1080 at 60hz.

by ahtoi - 9/20/12 12:20 AM

In Reply to: I don't know how to modify my post... by trunks_cscs

when using hdmi connection so it's best to set the video card sitting as close to this as possible. However, if you want other resolution/s and you can't live with black border, then I would suggest using the vga connection instead (but the refresh rate probably works best at 60hz though).

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The problem is...

by trunks_cscs - 9/20/12 5:51 AM

In Reply to: The native resolution of this monitor is 1920x1080 at 60hz. by ahtoi

>.. that I have no way of adjusting the image. When selecting "Manual Image Adjust", I can only choose from "Video Mode Adjust" or "Preset Mode" because everything else is grayed out. Even then, the only choices are "Horizontal Size", "H./V. Position", "Fine Tune" and "Sharpness". The monitor has already been replaced by Planar because they couldn't figure it out and this did not happen with my old 20" flat screen so it's not the video card. Thanks again...

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Answer Best answer as chosen by user trunks_cscs

The specs

by Willy - 9/20/12 6:06 AM

In Reply to: Horizontal & Vertical Frequency Out of Range by trunks_cscs

Since this monitor has relatively fast response time, and your results plus its a 24in. monitor suggest your video card can't keep up. Why, you have varied freqs. your report, shouldn't be customized at those levels other than primary scan freq.. You didn't supply your PC specs model and video source, so it's an open question. Again, I exclude any h/w fault, but I would tend to look at the video source. If this video source is found by the mtrbd. video port as in "build-in" then I suggest you step-up to a capable video card.

You can ask them what's the deal as its happening during its initial install. They may suggest something.

tada ------Willy

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