PC hardware forum: A simple way to test a LAN port?

by: Ray Harinec April 14, 2007 7:19 PM PDT

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A simple way to test a LAN port?

by Ray Harinec - 4/14/07 7:19 PM

New computer using XP Home worked fine with dial up in VA., computer then taken to Ohio. They decided to use broadband [cable] Times Warner. Apparently the tech brought the modem and a CD, hooked up the modem, never checked anything [punched large hole in wall for some kind of cable and ripped carpteting, UGH].

Using the CD it says that the LAN port is not working. (All my info by telephone between system builder in VA and user in Ohio.) When user called T-W they first said that they have no record of them being a customer, eventually simply said that there is something wrong with the computer.

Is there a simple way using some form of loop back cable to check the LAN port???

I have read so many stories about some of these cable setup problems that I doubt very much that the LAN port is bad.

From what discussion that has gone on between the user and TW tech, I doubt his competence. They make no attempt to give any insight or trouleshooting info.

This long distance troubleshooting can be frustrating when its a new computer built and given to a GrandDaughter [of the VA person]. Unfortunately at VA there was only dialup.

Device manager shows the LAN port as working. Thus I assume that it means that the lAN port is enabled in the bIOS. I assembled the basic system, but when I had it using Kubuntu for a few days, never inentionally enabled the LAN port, but pretty certain that the VA assembler installed the mobo drivers when you put XP Home on it and set the system up

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