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Peripherals forum: Slow PC when using Microsoft Ergonomic Keyboard 4000

by: Janny_tb June 9, 2010 1:55 PM PDT

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Slow PC when using Microsoft Ergonomic Keyboard 4000

by Janny_tb - 6/9/10 1:55 PM

Hi there!

I've just recently purchased a Microsoft Ergonomic Keyboard 4000, and I seem to have a problem or two with it. Since I've connected it to my PC (via USB port), the performance has drastically fell, and loading times have increased to 4 times of the normal. I assume it has something to do with my new keyboard, but I have found no solutions so far (when starting up windows with a regular PS/2 keyboard connected, it seems everything turns back to normal). Could you guys help me out? sad

Basic System Information
OS: WinXP with SP3
CPU: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+


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Slow PC when using Microsoft Ergonomic Keyboard 4000

by pcs365_12 - 6/10/10 10:39 PM

In Reply to: Slow PC when using Microsoft Ergonomic Keyboard 4000 by Janny_tb

Hi,
Check the drivers for usb are ok in device manager, check if the port is actually working fine by connecting a pen drive. Also please try with other usb ports on the back side of the computer which are directly connected to the motherboard.


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Slow PC when using Microsoft Ergonomic Keyboard 4000

by Janny_tb - 6/22/10 3:44 AM

In Reply to: Slow PC when using Microsoft Ergonomic Keyboard 4000 by pcs365_12

I have already tried all the possible solutions you've previously mentioned, but the problem is still not solved. Even worse, my computer is dead slow even when the keyboard is disconnected. Any other ideas?

PS: Anyways, thanks for your help, pcs365_12.


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Just a thought.

by R. Proffitt Moderator - 6/22/10 3:51 AM

In Reply to: Slow PC when using Microsoft Ergonomic Keyboard 4000 by Janny_tb

I never have this issue but I think I know why. I never install the software Microsoft sends with the keyboard.
Bob


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