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Peripherals forum: hp photosmart c4180 all in one

by: hartlanders March 25, 2010 9:54 AM PDT

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hp photosmart c4180 all in one

by hartlanders - 3/25/10 9:54 AM

What causes communication problem between
printer and computer.I have hp solution center
that loads with the cd software.When i click on
it it says no hp devices detected, solution
center will now close.I have been on hp chat for hours in
two days trying to fix this.My computer is a hp slimline
S7700E.Operating system is vista home premium.The printer
turns off by itself also.Thanks in advance for any suggestions.
Edward


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HP 4180

by Phil Crase - 3/26/10 6:23 AM

In Reply to: hp photosmart c4180 all in one by hartlanders

Assuming you have the original CD that came with the unit, if it does NOT show Win Vista capability you would need to download the driver patch from HP SUPPORT AND DRIVERS online. If you have already done that and it still doesn't fly the guess would be the unit is toast for one reason or another. Usually when I do a driver patch download, instead of running to the system I save to download or documents and run it to the system from there which also gives you the option( at a later date) to burn a hard copy of the patch to disk (CD). Hope this might help.


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re:photosmart c4180

by hartlanders - 3/26/10 7:16 AM

In Reply to: HP 4180 by Phil Crase

Thanks for the reply,i downloded the software
from hp download for windows vista.the patch
that corrects printer/computer communication
says when i tried to download it it said it
doesn't apply to this application,or something like that.
Edward


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C4180 issue

by Phil Crase - 3/27/10 6:46 AM

In Reply to: re:photosmart c4180 by hartlanders

Which patch did you download? 32 or 64 bit? There should be two options. To see whether you operating system is 32 or 64, go to control panel click on system and it will show which it is, that MAY be the issue so take a look at that, keep me posted.


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re:C4180

by hartlanders - 3/28/10 6:57 PM

In Reply to: C4180 issue by Phil Crase

I can't find the patch for 32 bit.The only thing other than the software was the one about communication problem betweeen computer and printer.When i looked i out in name of printer and clicked vista for the operating system.Please let me know if this is wrong on getting the patch.Thanks Phil for helping me.
hartlanders


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C4180

by Phil Crase - 3/31/10 6:17 AM

In Reply to: re:C4180 by hartlanders

Both patches are there, the first one just says WINDOWS VISTA, the next on the list says 64 bit, you need the first one.


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re:C 4180

by hartlanders - 3/31/10 7:33 AM

In Reply to: C4180 by Phil Crase

When i go to software drivers page after putting in the printer
and operating system i click windows vista.That is where i am not seeing that patch.When i go down the list all i see is the one about the communcation between the printer and computer.I tried running that and it said not applicable.Am i missing something?
Thanks Phil for helping me.
Edward


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