EPSON no ink no scan multi function printers
by juiceandjaja1 - 8/28/08 5:33 PM
Epson has engaged in what appears to be a purposeful act of bilking customers out of money. I have an EPSON Stylus RX500 multi-function printer/scanner. It is a color printer. I recently ran out of black ink; though the cartridge is empty it is still installed. The printer will not let me scan pictures/documents because I am out of ink. Keep in mind, scanning to my Mac (OSX) has nothing to do with ink, and no ink is required. So my only option is to spend $89 on ink; so I can use an advertised function that does not require the ink that I must buy. Good for EPSON pockets, bad for mine. Epson Customer relations and tech support has confirmed this ridiculous design flaw.