Peripherals forum: Printed page is shifted to the side - half ends up missing.

This happens with picture files in the Windows Explorer..... jpg, gif, etc..

I haven't tried printing a web page and I'm not sure about txt files (although the test page prints fine). This is a problem on my dad's computer - he prints a lot of pictures. I tried a number of them and it happens every single time. Actually, it not only happens when trying to print pictures straight out of the Windows Explorer, but also when trying to print from a special program for scanning pictures, editing them, and so on.

To explain it again... when printing a picture, it should be right in the middle of the printing page. But it ends up being shifted to the side, so that half of it is "out of bounderies" of the page and obviously gets cut off (while the closer half is right by the edge).

Chris

In the original post I specified that it was the Compaq IJ1200 printer running on Win2000 Pro. I also said that the printer worked fine (with the same drivers) when WinME was installed on the same computer a little while back.

I reinstalled the driver, everything is set to default, paper size and margins are also OK.

The weird thing is that the test page prints fine. If something was wrong in the settings, wouldn't the test page be printed incorrectly as well? Maybe I've missed something. I just thought that maybe if someone here came across this problem in the past, they'd have an answer.

I don't know what else to tell you.

Chris

Alright..... I printed a large .txt file and it came out OK (9 pages in total - no flaws). I checked the margins and they're good. I also tried another .jpg picture and it came out all screwed up again.

This seems to be only affecting picture files.

Weird.

I think I'm going to contact Compaq and if they don't have an answer, out the window the printer goes.

Chris

Did you try updating with W2K drivers? You might try going to Microsoft and checking HCL ( hardware compatability list )

Sorry for any confusion. It should. Have you updated with Windows 2000 printer drivers? Check Compaq's web site to see if you have the correct driver or need an updated driver for your printer.

Hey, Bob, what's with the "No further replies to this post will be accepted." to your last post? I'm posting my reply to you here.

What do you mean about "each application can have margins". If I am opening up Windows Explorer to find a .jpg in there, then right-click on it to Print it out..... how do you set a margin for that? It's automatic. I don't quiet understand what you mean. When I said that I checked the margins, I meant in Control Panel -> Printers -> Printer Model -> the Options for it.

Chris

This discussion notes one cure. Read reply #3.

Microsoft doesn't tell us why this may work.

Bob