Canon PIXMA MP500 - MP Navigator 2.0 won't scan
by Stardustn - 10/17/06 2:47 PM
Windows XP on a HP pavilion a230n.....
Purchased the Canon PIXMA MP500 and I can't, nor can Canon support help me to figure out the problem.
If I use the Arc Soft Photo Studio or Scansoft Omnipage it will scan just fine, however if i go to the MP Navigator 2.0 it will not scan and a box pops up saying "the scanner driver supported by this software is not installed, install it and then retry"...
I spent over 2 hours on the phone to fix it, it was uninstalled, re-installed, started up with windows only and no other programs, downloaded driver and software from canon website, tried to extract drivers off the CD that came with it.
Does anyone know the problem or any info on how to fix?
Thanks so much