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Peripherals forum: DVD Burner tray will not open

by: twret August 9, 2005 4:48 PM PDT

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DVD Burner tray will not open

by twret - 8/9/05 4:48 PM

I have an HP A810N and there is no CD in the DVD burner, and the tray will not open, I tried opening with the manual pin hole, but that did not open it.

Have any other suggestions.

Twret


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Exercise your warrenty...

by John.Wilkinson Moderator - 8/9/05 9:46 PM

In Reply to: DVD Burner tray will not open by twret

If using a paperclip to activate the manual release doesn't work, the drive is probably shot...the gear that opens and closes the drive is broken, rendering the drive unusable. Since your computer is still under warrenty, e-mail, IM, or call HP and let them know what happened. They'll probably have you ship the drive to them, then either repair or replace it and ship it back (they'll pay for shipping and handling).

Hope this helps,
John


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Or. . .

by Coryphaeus - 8/10/05 2:14 PM

In Reply to: DVD Burner tray will not open by twret

Questions, questions, questions.

Been inside the case lately? Have you checked the power connection? Does the light/LED show when you boot the PC. It should light momentarily during the boot process. Have you tried the button on the front or the Eject command from within Explorer.

The pin hole. Unknown to some people, you may have to really push on the paper clip. I had a Sony drive once that I could not open. A friend got it open by pushing really hard with the paper clip.

Wayne

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Also

by Alan Copeland - 8/10/05 6:44 PM

In Reply to: Or. . . by Coryphaeus

because the drives on new HP Pavilions are recessed behind the front panel, you may not be at the right angle to push the pin in far enough. Take off the side cover and hinge the front panel out of the way. I jammed my CD drive one day and had to jack with it awhile to hget it working again.


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Yes! Thanks, Wayne. Push REALLY hard...

by dennphill - 11/24/10 5:15 PM

In Reply to: Or. . . by Coryphaeus

...did the trick. DVD burner is crappo - AOPEN - and replacement in the mail. Again thanx, Wayne. happy


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DVD Tray

by nickbabygirl - 8/12/05 4:35 AM

In Reply to: DVD Burner tray will not open by twret

If your are using XP Home or Prof. go control panel and uninstall drivers for your DVD drive and CD. Shut your computer off for 15 seconds or longer. When you restart both drivers will be reinstalled and your DVD tray will open again.


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DVD tray will not open

by jw1ls5n0129 - 8/12/05 6:17 AM

In Reply to: DVD Burner tray will not open by twret

hello,this could be an obstruction, remove the drive and at the sides there should be a push in that lets you get into the drive .it will let you remove the front of the drive ,look out you do not brake the little push ins at the sides but the tray should come out with a bit of luck,and it is a simple job to do.
regards Johan 1290


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try right click

by twt97 - 8/12/05 2:22 PM

In Reply to: DVD tray will not open by jw1ls5n0129

Did you dry opening it via the software? ie: my computer, right click drive on the drive, select "eject". I've had times when that was the only way that it would open.


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Right click.

by iacapa - 4/1/12 2:16 PM

In Reply to: try right click by twt97

Thank you very much twt97. Never knew that. Worked a treat!


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power on or off?

by rmf - 8/13/05 1:13 PM

In Reply to: DVD Burner tray will not open by twret

Was the machine powered up when you tried to manually open it? It needs to be off.


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batch file

by dialdude - 8/14/05 2:07 PM

In Reply to: power on or off? by rmf

try this - www.rjlsoftware.com
small program to open a cd/dvd drive


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dvd tray won't open

by alidickson - 8/27/07 2:49 AM

In Reply to: batch file by dialdude

Can you give a more specific link? I searched the website and couldn't find the software. Thanks.


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