Networking & wireless forum: Windows cannot use wireless network adaptors

by: evildead6661666 February 25, 2013 11:12 AM PST

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Windows cannot use wireless network adaptors

by evildead6661666 - 2/25/13 11:12 AM

Hi all!

I have a weird issue with my daughter's laptop. It will connect to the wired network, and give internet access, but it won't allow any connections via a wireless network adaptor.

The laptop is on Windows 7 Home Premium 64 bit.

In device manager it says the wireless adaptor is working properly. The drivers are the latest. Down in the notification area it says "not connected - no connections are available". She has a wifi switch (Fn+F3) on the laptop, but switching it makes no difference.

I have an old desktop pc that connects via a USB wifi dongle, so I plugged the dongle into the laptop. It installed without problems, but in the notification area it says the same thing, "not connected - no connections available"

So now I'm thinking, "what sits between the network adaptors and Windows? How come it will connect on wired, but not wireless?"

This all started when I updated her Atheros wifi driver. From that moment on it wouldn't connect using wifi. I thought I had somehow physically broken the wifi adaptor hardware, so I bought a new one (a Killer n1202), but installing it made no difference. It's as though I have somehow altered the way that Windows communicates with any wireless adaptor.

When I go to the command line and type "ipconfig /all", there is no entry for "wireless LAN adaptor wireless network connection", as there is on my other laptop.

She doesn't have any system restore points set.

I'm a bit stuck. I've been in touch with both the company I bought the new wireless network adaptor from and the manufacturer, but they are really slow to respond, so I thought I'd try my luck here.

Any help would be greatly appreciated!

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