Ad: Manage updates with the Download App
ie8 fix

Networking & wireless forum: Remote Desktop Connection over internet

by: networknoob June 7, 2012 4:45 PM PDT

Like this

0 people like this thread

Staff pick

Remote Desktop Connection over internet

by networknoob - 6/7/12 4:45 PM

Please help, I am having trouble connecting to my home computer from my work computer via the Windows Remote Desktop Connection app.

On my home computer (win 7 pro) I have:
1. Allowed incoming remote desktop connections
2. Verified that the firewall is open for RDC
3. Forwarded port 3389 on my router to my devices static IP
4.Verified that I am using the correct IP (Router has a dynamic IP but I called home and had my wife read the current IP # from whatismyip.com)
5. Setup an account on the home computer that is password protected

I am connecting from a win XP pro computer.
I receive 0% packet loss with reasonable time delay when pinging my home IP from the work computer.
I also asked a family member to try from a different location (using Vista Ultimate) with the same result

Error is that connection is never established and I am never prompted to logon to the home computer.
I can connect via RDC when on the home network.

I have spent hours scouring the internet for answers, please help!


Reply
Report offensive post
Email to friend

One thing. Did you put that PC into the DMZ?

by R. Proffitt Moderator - 6/7/12 4:51 PM

In Reply to: Remote Desktop Connection over internet by networknoob

Since we don't know the router setup, I have to guess.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

RE: One thing. Did you put that PC into the DMZ?

by networknoob - 6/8/12 6:53 AM

In Reply to: One thing. Did you put that PC into the DMZ? by R. Proffitt Moderator

Thanks for your help.

I did not put it into the DMZ, but I did open the port 3389 for forwarding to the local IP of the PC.
From what I can tell, for remote connections you wouldn't need to use a DMZ, you just forward one port rather than opening them all. I plan to use this long term so I don't just want to leave all my ports open indefinitely.

I am using an Actiontec Q1000 if that helps


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Then as a test.

by R. Proffitt Moderator - 6/8/12 7:05 PM

In Reply to: RE: One thing. Did you put that PC into the DMZ? by networknoob

Put it in the DMZ to see if it is a port issue.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

remote support

by aliasgarbabat - 11/28/12 3:36 AM

In Reply to: Remote Desktop Connection over internet by networknoob

If both computers i.e. XP and Windows 7 are on same network, you can use Microsoft RDC tool to establish remote connections. However, if trying to remotely connect over internet, you need to use various remote support services such as logmeinrescue, gosupportnow, GoToMyPC etc. in order to have remote desktop sharing between Windows XP and Windows 7 computers.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close