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Networking & wireless forum: issue with iPhone 3G connecting with D-Link DIR-655

by: amycjgrace August 16, 2008 1:45 AM PDT

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issue with iPhone 3G connecting with D-Link DIR-655

by amycjgrace - 8/16/08 1:45 AM

I bought in June a D-Link DIR-655 wireless N router and have been very happy with it. My wife and I this week bought iPhones. The only issue we're having is we cannot connect those phones to the DIR-655 wireless router. I've successfully connected mine to my work wireless router (a linksys wrt65g), and both iPhones work at my wife's parent's house using their older trendnet routers. Both of these routers are setup using WPA protection. I have changed every setting imaginable on my DIR-655 in order to troubleshoot this, and nothing seems to work. I've also followed the suggestions for troubleshooting on Apple's website. The issue I'm having is that the phones actually say they're connected to the router, and the show full signal strength. I've even turned off the 3G before testing to ensure that's not interfering. I then connect to the wireless, and hop onto safari, and most often can open pages (although this could be from the edge network, though pages load faster than I'd expect for EDGE). Then, when I attempt to access either iTunes or the App Store, I get the error "Cannot connect to the iTunes Store, You must connect to a Wi-Fi network to access the iTunes Store." All this occurs when the phone itself indicates that I have 3 bars of Wi-Fi strength. I didn't know if there might be a router setting I haven't thought of changing to overcome this. My settings now are as follows:

Mode: b, g, n
Security: WPA-Personal
Cipher: AES & TKIP
SID: Broadcast enables

On my work wireless, I did have to assign a static address to get the phone to successfully connect, but on the DIR-655, this hasn't worked (I did attempt to go static using an address in the DHCP range, thought that might be the issue, but after correcting it, still not able to connect). At my in-law's place, I can connect both phones successfully using DHCP. Any thoughts. I've attempted changing from WPA to WEP, from AES & TKIP to each seperate, and from only using the b and g without the n.

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