CD/DVD Writer Causes PC Shutdown
by JohnWRB - 8/6/13 12:05 PM
I need help with an ongoing CD/DVD Writer issue that's really driving me nuts.
Recently, I had some PC problems (replaced my main system hard drive and repairs were
made to my motherboard's batteries). I had one problem after another. Lately, I've been having consistent problems with my DVD Writer.
When I inserted a DVD or CD, blank or not, my PC shut down as soon as it began to read
the disk. If I booted my PC with a disk in, it shut down immediately. This happened the great majority of the time, but not always.
I tried uninstalling the drivers and adding them back on, but it did not help. I disabled and then enabled the drive. I removed the drive and then added it back in the Device Manager. I also replaced the cable and checked the jumpers. I virus checked my system. The manufacturer suggested that I use Microsoft's Fix It program, but it asked for a disk to be inserted and this resulted in a shutdown.
Finally. I assumed it was a hardware issue and I replaced the drive. The problem continues as before. The same fix attempts have failed.
Any suggestions would be helpful.
OS: Windows XP, SP3
NEW CD/DVD Writer: LG # GH24NS95 (SATA)
OLD CD/DVD Writer: LG # GH22NP21 (IDE)