Storage forum: How Do I Tell If I Got The HD I Purchased

Decal is wrong Western Digital Says So

They Told me to give them the Serial # and thats how they new. A lot is wrong Stating on the Label and the searial #

I do not care what the label says just as long a I get what I ordered.

Wendell

You better care as the label IDs the product. using that SN# and since WD already says, they're not what is suppose to, then you have a case. You need to contact the vendor and address the issue. If you haven't already, stop any payment. If local, contact them. If not, then contact by whatever means in order to resolve this. If in fact this is something on the illegal nature you need to report it. besides contacting WD to help resolve the problem, that vendor has to be held accountable. Take notes, save paperwork, whatever in order to prove your case as now if you proceed it may become a legal matter if the vendor doesn't stand behind the product. As for WD, besides being contacted how or what they once you explain the matter would be a matter they may want to press. It's up to you as to how you proceed but i wouldn't become uncivil in this issue.

tada ------Willy

The serial # does not match the what was sent to me it matches what I ordered it is Sad. Two different Statement confirmation emails.

Thank you Wendell

You didn't mention where you got it so no one can tell if you purchased from a reputable vendor. I could wonder if it wasn't a "refurb" drive that had the controller board replaced as the SN and other drive parameters would be burned onto the board's circuitry. This being the case, you need to confront the seller with the information and see if they'll make this right. The other option...and if you got a very friendly price...is to keep it and live with it. Caveat emptor.

It is not refurbished it is OEM, but I am starting to wonder what it is. I spent money at this place since 2004.
You buy something and then it is all out of stock ?

Wendell

I Do not want to take a Chance on the next one they where going to send me because it still does not match up to what I first ordered.
I will buy HD from another Vender. (TRUST)


Thank You Everybody For the Help

Wendell

sounds to me - from china. took a smaller drive and made changes to the
fat to say its the right size etc and stuck a label on that matches what he wanted.
I ran into that with SDHC cards - smaller cards - label changed and the report
back in the fat says higher mem and class. not so - some dont work at all or
you just end up with a 1 to 4 g card. these were purch IN the usa with no
mention of where from.
only use reputable sellers for electronics !

I did use a reputable seller one I have been using over a decade. Built three computers from buying parts I bought from them. I do not chose to use their name. They have refunded my money back into my account.
I am not happy off what happened, and hope it does not happen again to me or some one else. To everybody just be carefull when you buy parts or anything online.

Thank You For Your Help:

Wendell