Simpledrive 500Gb problem
by geoffwessex - 11/7/07 1:18 PM
In Reply to: ext hard drive by dewey brunner
I got the external SimpleTech Simpledrive 500Gb a week ago. Installed it - simple, no driver required, but it wasn't pre-formatted, as I'd expected. Formatted (NTFS) with no problem. Started to put a few file folders on and that was quick, all seemed well. Next day I find that the drive has reverted to RAW formatting again. I tried installing again via the accompanying disk, reformatted to NTFS and, after two more days, I put a few more folders on. A day later, I go back to the drive and find that it's reverted to the unformatted state - gone back to the RAW - so I couldn't access it (the file folders were mainly back-ups so I wasn't unduly worried).
Hmmm - tried their 'Support' line - no reply (and it's been either no reply or voicemail several times since). Sent an email a week ago via their 'support form' at their website. I get no reply after three emails (and note that the 'Case Number' has risen by around 2000 in a week).
I gave in and reformatted today, moved a folder over no problem. Since then I've been getting system error messages, "Windows Delayed Write faied. Windows was unable to save all the data for the file G:\$Mft. Failure of computer hardware.... etc".
I've read elsewhere on this forum about drivers for USB etc, but surely I don't need something else?
Any ideas most welcome.
Was this reply helpful? (0) (0)