Storage forum: Simpletech simpledrive 250GB not detected on my computer

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Sounds defective.

by R. Proffitt - 9/5/07 8:35 AM

In Reply to: Simpletech simpledrive 250GB not detected on my computer by shahhar

Or there are no partitions on it. Some expect these to be ready to use. Some models aren't.

Bob

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Does your system recognize that you've attached as USB

by VAPCMD - 9/5/07 9:01 PM

In Reply to: Simpletech simpledrive 250GB not detected on my computer by shahhar

device...as shown in the systray USB Icon ?

If yes...go to
Start
Settings
Control Panel
Administrative Tools
Computer Management
Disk Management
See anything noted as 'Unallocated Space'?
If yes...Right Click on it, Partition it and then Format it.

Let us know.

VAPCMD

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It was a defective drive

by shahhar - 9/6/07 6:20 AM

In Reply to: Does your system recognize that you've attached as USB by VAPCMD

I exchanged it for a new one in the store and now it works with all my computers. Thanks for the help.

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Good to hear you got it resolved ..Thanks for the feedback

by VAPCMD - 9/6/07 5:13 PM

In Reply to: It was a defective drive by shahhar

.the lesson don't use an external HDD to store the only copy of something you can't afford to lose.

VAPCMD

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Thank You VAPCMD!

by Technofauxb - 9/24/07 12:11 AM

In Reply to: Does your system recognize that you've attached as USB by VAPCMD

I bought a SimpleDrive 250gb USB External Hard Drive, and when I plugged it in, it refused to play with my Dell Dimension 2400. Although Windows XP detected and allegedly installed the SimpleDrive, it was nowhere to be found when I double-clicked My Computer.

After spending hours trolling through various online forums (seems that more than a few Dell owners have had troubles with SimpleDrives), I found your post. I followed your instructions and, yes indeed, the SimpleDrive was listed as "Unallocated Space." I have no earthly clue what "Unallocated Space" is, but I did as you directed -- right-clicked, partitioned, formatted -- and suddenly my SimpleDrive is listed in My Computer.

I've transferred a sample file to the SimpleDrive with no problem. We'll see if it continues to play nice as I put it to use. But thanks for saving me a trip to OfficeMax to return it. (I now feel much better about the great price I got -- $69.00)

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My vista will not recognize simple tech ext. storage usb dev

by dewey brunner - 10/15/07 10:17 AM

In Reply to: Thank You VAPCMD! by Technofauxb

For days tried some of your sugg. and others and cannot get ot recognize. I have the simple tech 250 mg hard drive which i loaded it with movies etc and cannot get vista to recognize. Have also tried on wife's xp with same results. Trying to call Simple Tech is like flying to the moon. Their site is worthless with no answers. Do you have any place to start? I do not remember when,or where, but I saw a driver for this unit.
Please give me a place to start. I have no icon on bar like you said on another' problem. Thanks for your help..Dewey in Tampa

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Re: hard disk not recognized

by Kees Bakker - 10/15/07 10:21 AM

In Reply to: My vista will not recognize simple tech ext. storage usb dev by dewey brunner

You say you loaded it with movies etc. On what machine did you load it, and can you still access the files there?
What does disk management (in XP) say about this drive?

Kees

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ext hard drive not recognized

by dewey brunner - 10/15/07 3:51 PM

In Reply to: Re: hard disk not recognized by Kees Bakker

Finally got ext storage simpletech, to come up under computer management, however, generated disc drive 6. All properties are correct and correct driver is established.
Now when I go to My computer this drive, does not show any where. yet it is in drive 6 not one like c,f,g, h etc. When device usb unplugged while still in computer management, the drive 6 disappears. when plug back in info re appears.
What can I do to get My Computer to recognize drive 6? Thanks so much. Dewey in tampa

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ext hard drive

by dewey brunner - 10/16/07 7:22 AM

In Reply to: ext hard drive not recognized by dewey brunner

Finally was able to formatt ext hard drive. It wiped out all on drive. took about ten hours to format. Then connected to source receiver and loaded movie. It formatted it and loaded movie.
When hooked back up to computer I had lost my k drive and would have to format again. is there an answer to not having to re formatt. Or not losing k drive again?

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Simpledrive 500Gb problem

by geoffwessex - 11/7/07 1:18 PM

In Reply to: ext hard drive by dewey brunner

I got the external SimpleTech Simpledrive 500Gb a week ago. Installed it - simple, no driver required, but it wasn't pre-formatted, as I'd expected. Formatted (NTFS) with no problem. Started to put a few file folders on and that was quick, all seemed well. Next day I find that the drive has reverted to RAW formatting again. I tried installing again via the accompanying disk, reformatted to NTFS and, after two more days, I put a few more folders on. A day later, I go back to the drive and find that it's reverted to the unformatted state - gone back to the RAW - so I couldn't access it (the file folders were mainly back-ups so I wasn't unduly worried).

Hmmm - tried their 'Support' line - no reply (and it's been either no reply or voicemail several times since). Sent an email a week ago via their 'support form' at their website. I get no reply after three emails (and note that the 'Case Number' has risen by around 2000 in a week).

I gave in and reformatted today, moved a folder over no problem. Since then I've been getting system error messages, "Windows Delayed Write faied. Windows was unable to save all the data for the file G:\$Mft. Failure of computer hardware.... etc".

I've read elsewhere on this forum about drivers for USB etc, but surely I don't need something else?

Any ideas most welcome.

WIndows XP,
2Gb RAM
80Gb HD
USB2.0

Geoff

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Tell us about the USB port you used.

by R. Proffitt - 11/7/07 4:21 PM

In Reply to: Simpledrive 500Gb problem by geoffwessex

Is it on the front of a desktop machine? If so, move to the rear port and start over.

Bob

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USB Port

by geoffwessex - 11/7/07 8:11 PM

In Reply to: Tell us about the USB port you used. by R. Proffitt

A USB port at the back, along with the others (my front USB ports gave up after about nine months).

However, after I posted here I got an email from SimpleTech who suddenly seem very helpful - I'm fairly sure I lost my data but they'll exchange the drive for me. Can't say fairer than that! I'll report here when I get a new drive and test it out. Thanks for the reply, though!

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One more suggestion...B A C K U P and never

by VAPCMD - 11/8/07 5:50 AM

In Reply to: USB Port by geoffwessex

put the only copy of anything you can't afford to lose on your external HDD.

VAPCMD

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Point taken

by geoffwessex - 11/8/07 6:16 AM

In Reply to: One more suggestion...B A C K U P and never by VAPCMD

Though it kind of defeats the object of having an external drive if I've also got to have all my data on CDs, which would then be the only true backup.

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HDDs .. especially EXTERNALS are susceptible to failure,

by VAPCMD - 11/16/07 7:13 PM

In Reply to: Point taken by geoffwessex

infection or corruption at any moment. CDs or DVDs are safe but very slow compared to HDDs.

I use a second INTERNAL HDD for my primary backup and an external HDD as my second backup (always unplugged except when saving backup). And my backups are partition images...complete images of C: (OS and APPs) and D: (ALL DATA and DOWNLOADS). Backups are quick and easy ...only had to restore once to put in a larger capacity HDD.

VAPCMD

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Note: Due to the depth of this discussion thread, no additional replies can be accepted for this post. If you have comments to make, please reply to the original post at the beginning of this thread.

best place to back up files?

by ragazzaviola - 5/8/09 8:33 AM

In Reply to: One more suggestion...B A C K U P and never by VAPCMD

Where is the best place to put the important files? I just got this Eee Pc with "Hybrid storage" but I'm afraid to put files online that the company can decide to terminate any time it pleases. This little netbook is nice, but not big enough to store all my files. So I was thinking to keep everything on an external hard drive, but this is not a good idea?

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Simpledrive (SimpleTech) 500 gb problem

by radio_frequency - 11/15/07 8:55 PM

In Reply to: Simpledrive 500Gb problem by geoffwessex

I just bought a 500 Gb Simpletech external hard drive today at Officemax $129.99 after $40 instant rebate. Pulled it out of the box and connected it to my Dell Inspirion 2200 (1.7 GHz; 504? MB RAM) running XP Home Edition SP2. It won't recognize the drive or even show up in the disk management tools as unrecognized space. Its USB identity does show up and in the system tray it does infer that I can safely remove Hardware. The CD ROM does say that it is preformatted with NTFS but if it isn't formatted how could I tell?

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Try connecting thru a port located at rear of PC or

by VAPCMD - 11/16/07 4:16 AM

In Reply to: Simpledrive (SimpleTech) 500 gb problem by radio_frequency

another PC.

If it fails to work ....exchange it soon.

VAPCMD

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Simpledrive 500Gb

by geoffwessex - 11/16/07 6:02 AM

In Reply to: Try connecting thru a port located at rear of PC or by VAPCMD

My new Simpledrive 500Gb was NOT pre-formatted and I had to reformat it as NTFS. (You find out about formatting via the Properties, if the drive shows up at all). Once I'd reformatted I transferred some files to it and it seemed fine, then a day later the computer didn't recognise it again and I discovered that the formatting had been lost (it was back as 'RAW') so I lost the files too. I eventually got a reply from the Simpletech support via email and have now sent it back for replacement.

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No detection here either, but it's the computer.Suggestions?

by Lerxst69 - 2/17/08 7:41 AM

In Reply to: Simpledrive 500Gb by geoffwessex

I've plugged in a 500GB with no luck for detection. I tried a different cable and locations... nothing. I then tried a 320BG Simpledrive that I know works, and nothing. Any suggestions?

M/B: Asus K8V-X SE
O/S: XP (fully updated)
RAM: 2GB
HDD1: 80GB
HDD2: 300GB

Thanks for your help.

Joe

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Never be sure it's the computer.

by Kees Bakker - 2/17/08 7:49 AM

In Reply to: No detection here either, but it's the computer.Suggestions? by Lerxst69

First try both drives at another PC. If they work there, it's the computer.
Then try ALL USB-ports. Some may work, some may not work. If you find a working one, you're done, more or less.
Then try a working USB-port (check with any other USB device, like a mouse or a USB-stick) and connect it the disk through an active hub to that port.

Hope this helps.

Kees

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Simpledrive 500Gb

by trip seven - 10/14/08 1:06 PM

In Reply to: Simpledrive 500Gb by geoffwessex

how do i reformat my external simpledrive 500 Gb back to ntfs

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....

by carol759 - 2/6/08 4:40 PM

In Reply to: Does your system recognize that you've attached as USB by VAPCMD

and if not? what should i do?

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Not the drive.

by Lerxst69 - 2/17/08 6:47 PM

In Reply to: .... by carol759

I tried plugging the drive into another computer... it worked like a charm... so it looks like it's my computer. Not sure what to do next.

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Are you shahhar ?

by R. Proffitt - 2/17/08 6:50 PM

In Reply to: Not the drive. by Lerxst69

Just checking. This post looks like it's getting hijacked and is getting fragmented.

I looked at just your posts and can't tell if you use the rear USB port and if you installed your motherboard's chipset drivers.

Bob

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True enough... sorry for the hijack.

by Lerxst69 - 2/18/08 7:38 AM

In Reply to: Are you shahhar ? by R. Proffitt

I tried different USB ports, and will update the drivers.

Joe

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thanks

by hotsofali - 3/1/08 2:24 AM

In Reply to: Does your system recognize that you've attached as USB by VAPCMD

I just did what you said, and it worked fine for me. Thanks a lot

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(NT) Good to hear....Thanks for the feedback !

by VAPCMD - 4/20/08 3:21 PM

In Reply to: thanks by hotsofali

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Does your system recognize that you've attached as USB - res

by Rogue013 - 9/21/08 3:26 PM

In Reply to: Does your system recognize that you've attached as USB by VAPCMD

VAPCMD - That worked like a champ... Thx

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