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Desktops forum: Shut down computer for updates, computer wont start up D:

by: Kiraush June 4, 2012 5:09 PM PDT

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Shut down computer for updates, computer wont start up D:

by Kiraush - 6/4/12 5:09 PM

I was playing a few games on my XPS 625 and when I went to start up MSN I noticed my computer had the symbol where my shutdown button usually is that said it needed to shut down for updates, needing to go to the store I clicked it and headed to the store.
When I came back my computer was off, as expected, but when I turn it on my screens do not unhybernate and my mouse doesn't light up, my computer runs for about 10-20 seconds and then it starts beeping 6 times in quick succession and then it stays quiet for about a second and then repeats, I took out the CMOS battery for about a minute or two and put it back in, as well as taking out many of the parts and air-canning out as much dust as I could and it continues to beep when I start it up, any ideas how I may fix this?


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Beeps

by pgc3 - 6/5/12 10:38 AM

In Reply to: Shut down computer for updates, computer wont start up D: by Kiraush

Normally when you get beeps it could be an indication of a hardware malfunction, it could be a memory chip has gone south or even a keyboard failure, it can vary with manufacturer(s). The first thing I'd try would be trying memory chip removal, depending of course of how many chips you are running, removing and replacing one at a time. Of course do not do the removal replacement(s) with the system running under power. I mentioned keyboard because sometime back I ran into a Dell desktop with a beeping issue and it turned out to be a bad keyboard, which is very rare and took me totally by surprise.


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Re-Shut down computer for updates, computer wont start up

by RajeshSDell - 6/11/12 8:34 AM

In Reply to: Shut down computer for updates, computer wont start up D: by Kiraush

Hi Kiraush,
My name is Rajesh and I work for the Social Media and Community Team at Dell. Six beep codes on the system indicates that its a video BIOS Test failure.Release the flea power from the system after disconnecting the external devices. Try reseatting the video card and try to boot the system with one single memory, If possible try with different memory sticks to see which one will it boot with as it can also be an issue with the memory.

Regards
Dell-Rajesh S.


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