by: JASJESKI April 5, 2012 5:10 PM PDT
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Total posts: 6 (Showing page 1 of 1)
I've seen this.
by R. Proffitt 
- 4/5/12 5:12 PM
In Reply to: RE-BOOT PROBLEM AFTER I INSTALL SERVICE PACK 2 by JASJESKI
Causes are too long to list but unplug all USB things and see if it shuts down. Also look in the event viewer for clues.
There is no need for all capital letters.
Bob
Link, comment.
by R. Proffitt - 4/5/12 5:17 PM
In Reply to: RE-BOOT PROBLEM AFTER I INSTALL SERVICE PACK 2 by JASJESKI
http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/hp-a530n-will-not-restart-after-service-pack-2-installed/td-p/1385741
SECOND THOUGHT HERE. How did it take this many years to get to SP2 and why did you stop there? There is SP3 and 57 other patches to go?
Bob
I did try your suggestions
by JASJESKI - 4/6/12 4:22 AM
In Reply to: Link, comment. by R. Proffitt
I unplugged all USB things and still will not restart, monitor power light goes from blue to yellow. Computer power stays on have to hold button to power down. I looked in the event viewer for clues found nothing. I've had this problem for many years with SP2 and I've got SP3 and all other updates installed. If I have to restart for any reason I shut down and have to do a cold boot. Every so often I sometimes had to reformat and do a clean install (not related to this problem I always back up to an external hard drive) and I did this the other day so I do have a clean install. All drivers up to date nothing flagged in device manager. I wonder if it's related to the motherboard or processor. Sorry about the all caps to lazy to type properly.
Nothing is usually flagged in the device manager.
by R. Proffitt - 4/6/12 7:13 AM
In Reply to: I did try your suggestions by JASJESKI
This one is usually some driver or an add on card and its driver. The biggest mistake I encounter is use of the Microsoft "Update Driver" which can fetch the wrong driver or getting drivers from Windows Update. Fixing those are not usually possible in a forum. That is, I can't see driver information and compare it to what HP supplies.
It's a shame no more clues are available. I've had folk tell me nothing was in the event viewer and then they clear it, crash it and then I see the clue. But I have to take your word for it.
Sorry but until there's a new clue I'd stick with HP's supplied drivers for motherboard, HP's latest BIOS and that there is nothing that is not stock.
Also, you did the old log out before shut down test.
Bob
WAG #2, hope this helps
by Willy - 4/6/12 6:45 AM
In Reply to: RE-BOOT PROBLEM AFTER I INSTALL SERVICE PACK 2 by JASJESKI
Here's another link in reference to your problem, maybe.....
http://news.cnet.com/Microsoft-tackles-AMD-conflict-in-SP2/2100-1016_3-5326707.html
tada ------Willy 
Total posts: 6 (Showing page 1 of 1)
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