Desktops forum: Help, my computer just won't shut down

by: Lee Koo (ADMIN) November 4, 2011 3:54 PM PDT

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Help, my computer just won't shut down

by Lee Koo (ADMIN) ModeratorCNET staff - 11/4/11 3:54 PM

Question:

Help, my computer just won't shut down


Hello, I have an HP DC5700 desktop running Windows 7 and when I shut it down after about 6 seconds later, it will start itself back up. The only way to keep it shut down is to unplug it. Also while the computer is on and I leave it alone for about 10-15 minutes, the screen goes dark and then the computer will start to beep. I then have to unplug it and plug it back in; then when I push the start button it will resume Windows. Someone suggested that I reinstall Windows as it was a corrupt install. I did and it did not correct the problem. I'm hoping that someone might give me some information to help me correct this. Thank you to all out there in the CNET community for being there to answer my question.

- Submitted by Kimberly B.

If you have a suggestion or solution for Kimberly, click on the reply link below and submit away. Please be as detailed as you can when providing a solution for her. Thanks!

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