can't find 'ports' in device manager !!!
by 7moon12 - 3/23/07 5:42 PM
trying to help my friend .. she has a compaq desktop running xp home edition . because of where she lives she has to use dial up internet , but for some reason her modem won't connect to internet (people pc , it's been working but stopped recently ) . her roommates use her computer frequently hooking things up to usb ports ( ie, ipod/digital cameras ). i've tried uninstalling/reinstalling those roommate's softwares without success of getting the modem to connect again . when i go to device manager , it says the modem is enabled and working properly . when i run the troubleshooter it says something probably is blocking the modem's port and to go to device manager , click on 'ports' , etc. the problem is when i go to device manager , 'ports' is not the the list . i've tried viewing by both connection and type . so where do i go to view 'ports' to verify which are enabled ??? thanks for taking the time to read this !!!