Desktops forum: Magic Micro Computers

I purchased this headset from magic computers last year. It was a bad piece and did not worked. I spoke to their representative and he told me to send it back to manufacturer (Logitech) or to them. I paid extra shipping and sent to them Magic computers. Months passed by and never heard back from them. I called them and they told me that they have not received it. Finally in Jan I got the product back with refused on the top. I called them up and they told me to send it to Logitech and not to them as they do not handle these sort of cases. Their representatives do not know what to say and what to do. I will not do business with these guys in future and will not suggest it to anyone either.

This was the worst company I have ever dealt with. I ordered A high end gaming PC on 1/31/09 that cost $1831 and there management acts like you owe them something when there is a problem.

I received my pc on 2/7/09 and it was dead out of the box. Magic Micro claimed it was damaged in shipping but the packaging it came in was in perfect shape. So I sent my PC back on a Tuesday and received a new pc on Thursday. It booted up just fine but when attempting to do anything even just the basic rating of the computer threw vista it would lock up or reboot randomly. So after another 2 weeks of contacting there support and trying to figure out the problem I got fed up and sent the pc back for a refund. I think after 3 weeks I should have had a working computer.


If you already made this mistake don't deal with Max. His broken English and bad attitude will just make the pain of this company that much worse.

I bought a desktop from them in January 2009, very soon it started freezing and the only way to reboot it was to unplug it completely and even then it wouldn't restart sometimes. The problem was intermittent but persistent, I called the customer service after a few months and they told me to re-install Windows, that we did. The problem seemed to go away for a short while, but came back soon. Repeat calls to Magic Micro didn't help, as they suggested to re-install Windows again, to change the power unit, some other tweaks, but none of them worked.
Later, after one year they started telling me that the computer is out of warranty and they can only give suggestions.
3 years later I went to Best Buy Geek Squad, they said the hard drive went bad, so I replaced it, re-installed Windows one more time, and the computer went on freezing again and again. Geek Squad said, may be the motherboard is bad, although their diagnostics didn't show that. But something is apparently wrong with the PC, as it's still freezing all the time.

Magic Micro refused to take responsibility for the "lemon" desktop they sold me for $1,432, even thought the problem started right after the purchase when the PC was still under warranty.

I would not recommend Magic Micro, the computer has never worked properly and obviously they hire idiots to provide technical support.