first a Pentium 133, 16MB of RAM, Win95 from early '99. When my dad's branch office shut down, this was his "consolation prize"
My first new dell was in late '99. P3 550HMz, 128MB RAM, 16MB Voodoo3 3000 win98 SE
3rd current Dell is P4 3GHz, 0.5GB RAM, ATI 128MB Radeon 9800 Pro, winXP SP2 almost 2 years ago
My comments on dell are as follows:
1st system came with no support, since it was one of the office PCs
2nd system. Tech Support RULED!!! I had quite a few problems with this PC, but id' say hafl were my fault and the other half being win98 not stable enough. They were "american", courteous, and go the extra mile to assist you. I even had an engaging conversation about the NHL and hockey even tho i don't give a rat's ass about hockey!
And now....
-u get lucky and get an pure english speaker, but mostly indian tech supp reps. Nothing against Indians, but the accent was hard to understand most of the time. Many of them also seemed to have a subpar understanding and knowledge techinical expertise (altho this also applied to the "white folk" as well)
-Dell continues to use proprietary motherboards and cases. U can upgrade RAM, HD, optical drives, and even vid cards to a certain extent easily, but upgrading to a new mobo to support higher processors, and modding your case to support higher PSU is difficult at best, if even possible
-Like other prebuilts, they overcharge for alot of components (x2 as much for RAM vs Crucial.com and Newegg for example), and while their low end PCs are a nice deal, it's cheaper to make your own high end/gaming PCs
-they use refurbished, so-so parts, even for new PCs.
So why do *I* still buy from Dell?
-I'm lazy. Once I get settled in a more permanent job, I'll buy my own cheap components and put together my own PC for the fun and experience of it. For now, Im content having something that just works and being ablt to complain to some1 if i have a problem (winXP and the hardware have been good to me so far tho, barring an incident of clean install from too mcuh spy/adware)
-I get them cheap.... I always tell ppl to buy Dell cheap. Look for current promos AND online coupons to save up to 40% off or $500 off.
-Self built PCs are great for ppl who upgrade major parts (processor, PSU, vid card) often. My upgrade cycle will be moreso every 3 to 6 years.
-Like watching a bad movie u know is bad, I know what to expect of Dell, the good, bad, and ugly
MY CONCLUSIONS.....
is dell terrible? Not quite. They're not as good as they used to be, but for ppl who aren't too technical, don['t have time to build their own PC< or need tech support, go for it. For gamers and other advanced PC users, u can certainly do better.
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