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For the past few days, the wireless internet connection has been dropping every few minutes or so. It works fine for a few minutes, then it drops and this usually lasts for a minute or two, then it comes back again.
One time I called my ISP and she suggested changing the channel of the wireless router, this stopped the connection from dropping for the rest of the day, but then the same thing would happen again the next morning. I have tried disconnecting both the wireless router and the modem and then powering them up again, this doesn't seem to help. I have tried resetting the router, this doesn't seem to help either.
The wired connection on my desktop works fine and hasn't dropped at all, this is only a problem that affects my laptop and other devices connected wirelessly. In addition, the signal is always showed as being very strong but it drops anyways. What could this be? Could it be my wireless router just needs to be replaced?
Wireless Internet forum: Wireless connection keeps dropping
by: 111sara111 October 29, 2012 2:23 PM PDT
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Total posts: 4 (Showing page 1 of 1)
I'd need to hear more but the channel does matter.
by R. Proffitt 
- 10/29/12 2:30 PM
In Reply to: Wireless connection keeps dropping by 111sara111
Read http://forums.cnet.com/7723-13973_102-560420/wifi-disconnects-from-time-to-time-galaxy-tab-7-plus/?tag=contentBody;threadListing where we discovered the router was set for the wrong region.
-> It's possible you have someone using your WiFi and it's very simple to solve by moving to WPA2 AES personal security.
I don't have much detail to work with here so share what you can.
Bob
More info
by 111sara111 - 10/29/12 2:49 PM
In Reply to: I'd need to hear more but the channel does matter. by R. Proffitt
It had always been on channel 1, until the ISP lady I called suggested I change it to channel 6 (the highest). Not sure if this was by coincidence, but the rest of the day the wireless connection was working fine. Then the next day as it was dropping again I decided to try to change the channel again myself, this time to 4. No difference.
I doubt anyone else is using my connection because it is already password protected and on the WPA2-PSK setting.
I am running Windows 7 and the wireless router is a Cisco DPC2325, it is about 2 years old now.
If this helps, when I am trying to connect my Playstation 3 to the wireless connection, sometimes I get errors like "you have been disconnected from the access point" and "this is a DNS error."
The DNS message is good to know.
by R. Proffitt - 10/29/12 2:54 PM
In Reply to: More info by 111sara111
Drops are common for too many reasons but a DNS issue is usually easy to fix. I change the DNS to google DNS as noted at https://developers.google.com/speed/public-dns/docs/using?hl=ja That is the COMPLETE guide for those that need it.
What else do we know? Basements are bad locations for routers but you continually hear that's where they are put. Hiding the SSID is bad. Odd spaces and characters in the SSID can be an issue.
Yes age can hurt too. That's why I carry a spare WiFi router with me on such calls.
Bob
Total posts: 4 (Showing page 1 of 1)
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