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Wireless Internet forum: Extremly disappointed

by: bapu6 September 20, 2012 1:41 AM PDT

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Extremly disappointed

by bapu6 - 9/20/12 1:41 AM

Hi all -- would like to share a bit of information: Bought a D link router, DIR 645 last year in Dec in Germany. Took it with me to Dubai where I life. No the router has stopped working, 10 month into the 2 year warranty. No problem I thought, go to the local authorised dealer / reseller as I have a world wide warranty. Well how wrong was I ! D link doesn t offer a world wide guarantee, i.e. the middle east is not covered by the warranty. That s what I was told by d link reps in Dubai, I have to go back to Germany -- what a joke. I bouy an american car in Dubai and have to send the car back to the USA if it break down ?? Beside the fact that the unit didn t last for more than 10 month I m not going to touch an d link product in my life be it the last one on the shelf. This company is an insult to consumer rights, be aware and their warranty policy is simply non existing. Stay away !!!!


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Re: disappointment

by Kees_B Moderator - 9/20/12 2:36 AM

In Reply to: Extremly disappointed by bapu6

In http://forums.whirlpool.net.au/archive/1313315 I read that Linksys and Belkin have the same policy. So you'll really have to search for a manufacturer that meets your standard.

If there's no router with an international warranty for sale in Dubai, what will you do? Stay away from all routers and not use one? Or buy one without?

Kees


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About cars.

by R. Proffitt Moderator - 9/20/12 8:21 AM

In Reply to: Extremly disappointed by bapu6

I bought a car in Canada and sure enough to get it fixed under warranty I have to take it back.

There's a lesson there somewhere.
Bob


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