ie8 fix

Wireless Internet forum: Connection issues after buying new laptop

by: rattikait May 6, 2012 12:32 AM PDT

Like this

0 people like this thread

Staff pick

Resolved question

Connection issues after buying new laptop

by rattikait - 5/6/12 12:32 AM

For Christmas my father bought my sister a cheap laptop from wal-mart since she broke her desktop (lol). Since then we've been having some connection problems, and I'm wondering if it is coincidental and ISP related, or if there is something in her laptop that could be causing all this lag (lol idk anything about this). We don't really get along so I haven't really invaded her PC, but from what I can tell she doesn't download - but I don't even know if she knows what downloading is - but she does stream youtube and stuff. However, I can stream Netflix and youtube and whatever else while she's at school and it is golden, so I don't know if that is the problem.

So anyways, my ping, when it is normal, is 60ms. It rests at that during the day, until about 4:30PM-5PM when she gets home. When my sister uses her laptop it spikes between 500ms to 800ms. On weekdays she has to shut her laptop off and put it in my mothers room at 9PM, by 10PM-11PM my ping returns to 60ms. My brother gets home at 3:30PM and when he is on it remains at 60ms. And if my sister doesn't use her laptop - say she is at a friends or something - my latency stays at 60ms until she gets home and uses it.

We have 6 pc's in our house + a ps3 (mine) and an xbox (brothers - we aren't very close either ... ), and my fathers television, that are all connected to the internet. One PC is only used for the printer - it is very old, don't know why we still have it - but it is rarely used. Basically I can have everything except my sisters laptop running and streaming, and my ping will be at like 90ms tops. But if it is just my pc, and my sisters laptop running, it sits at 500ms-800ms. It only started doing this when dad got her that laptop from Wal-Mart. And it's not just my pc it lags. And it's not just video games. When her laptop is on nothing streams properly including youtube and netflix, webpages load horrendously slow and usually have errors when they do, skype drops all the time, it's just an overall connection issue.

What is causing this? Is it ISP related and coincidental, or is there something distorting our connection in my sister laptop? It's not an urgent issue since we're moving on the 11th, and we'll know what it is shortly after then when we get our internet set up, I'm more just curious - and why I'm not asking our ISP (we'll be switching ISP's after we move). I'm posting this is wireless since I'm not sure where else, and most of our devices run wirelessly.

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are requesting a clarification of the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Clarification Request Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close

You are posting an answer to the question: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Submit Answer Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close
close

Click here to be notified via e-mail when someone submits an answer.

Would you like to resolve this question? close

Based on your response, it looks like this question has been answered.



Sorry, there was a problem resolving this question. Please try again.

Resolve Leave unresolved