Wireless Internet forum: Do you use Clear Wireless Internet? I need reviews.

You can't even think to compare cabled internet with wireless. Clear and other wireless carriers trying to sell to home broadband market are not after the power users. They can compete very well with the low end DSL offerings or for people who can't get a wired connections. The technology will never let them truly compete with some of the high end cable systems that can push 50m/sec or more.

A comment on Clear in general is that it works very well if you are in their 4G coverage area. It is also very cost effective as long as you do not exceed the caps. If you do not meet both those you most likely will not be happy with their service.

In your case I would add a tether plan to your iphone account from ATT and see how well it works. ATT has much larger high speed coverage than Clear. If you had to buy ATT data coverage it is more expensive than Clear but just adding the tethering option most likely will be cheaper.. all depends what you currently have.

I hope you are not paying for a phone in your cox bundle, you have a cell phone and you can get very cheap Voip solutions from many providers

I second "bill012". Clear is ok (and I mean just "ok") for very casual internet users. If you are within their 4G service areas, the quality and speed of the connection is just fine for general surfing and internet. However, if you like to stream audio and video, or if you are a Youtube (or similar) fan, Clear is not your best bet (for reasons offered by "bill012"). More importantly, Clear throttles users whom they deem as using an excessive amount of bandwidth. Their "Unlimited" plan is NOT unlimited. For example, the service worked flawlessly for the first two months. Usually, I got a 3-20 mbs down, and used approximately 40-50 GB per month. Clearly (no pun) 40-50 GB is not excessive use by todays standards. However, Clear says it is. They throttled my service down to an unuseable .5 mbs. Unacceptable. Don't get Clear!!!

. If you have only one computer, and you just use it strictly at home, then the answer is a resounding "no". Clear wireless internet is not going to be any faster for you, and you really wont benefit from WIMAX technology in any way.

I pay for 7mb down, and average between 0.3 and 0.5. One time I saw it get all the way up to 1.00 flat. Forget gaming and the like, I can't reliably stream low res video. Thinking about calling customer service? I recommend instead spending 30-45 minutes drinking an entire bottle of whiskey then finding a stranger to talk to in the street. This will approximately duplicate the experience of sitting around for the better part of an hour and then chatting with some one you could swear isn't speaking english. After you're asked to reset your modem/router, you'll find that there is no change in your connection speed, so you'll be asked to wait while the rep "does something" on his end. Hold for 5 more minutes, then reset your modem/router again. When this 60-90 minute song and dance is all finished and you still find yourself with way less than 10% of what you're paying for, you'll be told that you're in a "high-service area" and speeds will be "slower at peak usage times." This will be the end of the phone call. Their script pretty obviously dictates to say these things when they have nothing else to offer, and then you'll actually get hung up on. If you keep pressing them that this doesn't help you and you don't know what to do from here, they'll repeatedly stammer about high-service areas and peak usage and really just hang up.

Don't get Clear.

If you won't heed that advice, at the very least don't buy any of their devices. I realize it's way more cost-effective to buy rather than to lease them, but that's how they can be sure you buy a piece of garbage and are stuck with it.

We have used Clear for almost a year due to lack of options in our area. We paid 45 a month and were promised high speed internet service. The customer service rep even promised that I would be able to stream videos via netflix, after specifically telling him that was the main reason we needed their service. It was a challenge to watch videos at certain times of day/ week (nights and weekends, presumably when lots of other ppl were using it)

In addition, I had to call three times in order to actually cancel the service after being charged not once BUT TWICE after we had tried to cancel our service. I am considering contacting the better business bureau due to my complete outrage in the way they handled this situation.

In short: clear isn't worth it.

I use clear one month in nyc in manhettan in midtown and service is awful....after two hours the modem gets hot...and every 45 mints you should restart the modem....hate hate hate clear!!!! even when I called to the customer service first time they said that the modem is ok and just advice to me restart the modem every time when i dont have internet...i change ohe hundred times the place of modem(how they advice to me) and you know its not fun every time restart this ******* stupid modem!!!!!! the second time when i called to customer service they said the same and ask me to wait them cause they wanna check something...and I wait in line 50 mints!!!! and after 50 mints they just hung up!!!!!!! service is awful now I am looking some thing better!!!! I advice to you never never never choose this stupid wireless!!!

When I moved in with my roommate he had Clear...and all I could do was check email and hit facebook. I work from home and connecting via vpn was a joke, and forget watching videos. Less than a month moving in, I got the roommate to switch to broadband.

Clear would only work for those who still have dial-up connections and only use the internet for research and email and nothing more.

Bought a house in May of 2011 was excited to sign up with Clear. Bought all my equipment and was ready to go. First time I used it was to watch a movie with NetFlix. Spent more time buffing than actual play time. Moved box into every room even ended up putting it on top of the roof. Still very poor conection. Went to Time Warner and went to cancel Clear. Got the run around it would cost $200 to cancel blah, blah, blah, but they suggested we place the account on hold for 6 month and pay just $20 then we could cancel. We make a long story short I missed the month I was supposed to cancel and it ended up costing me $129 to cancel anyway. I spent over 30 minutes on the line telling the guy at Clear no I don't want that, No I am not interested in that offer, No I don't take it for a discount. I mean it was worst than divorce court. I do not recommned Clear at all. I'd rather use dial up.

Hi! I've had them since January 2011. The price is approximately $53 per month (after the taxes). I get approximately 5 to 10 MB/sec download speeds, and almost 1MB/sec upload speeds.

I am a moderate user (I watch tons of youtube videos, email, download songs and videos, Facebook, etc). There are three 4G towers by my house, so I haven't had too many problems. If the 4G towers malfunction (no electric) it can make your service go down.

I would go to clear.com and make sure you have 4G network near your house. Also, if you are a moderate user, you might have some use for their plan.

NO STARS! I would advise anyone looking into clear Internet to run the other way! I have had the worse experience I have ever encountered with a business and their customer service and the scam in selling their services. Simply put they fraudulent and will do anything to get your money.

I was sold clear Internet services through a mall kiosk. They said it was simple, $40/month and you just plug it in. I went home, it was great it worked for about 3 months. Slowly the signal got weaker and weaker. Pretty soon I was having a hard time staying connected long enough to get anything accomplished. This is where things went south.

Customer service doesn't exist with this company. They want you to resolve all problems over the Internet and automated voice messages on the phone. I started a "chat" with the on-line tech person. Now, when you are having issues with your Internet service, maintaining a connection long enough with a tech person on-line, proves to be challenging. I ended up on the phone with them simultaneously trying to trouble shoot. (Expect a 10-20 minute wait each time to call the customer service line.) Then expect to get someone who does not speak English and will be difficult to understand. After hours spent with the tech person who had exhausted all options, he went back to the basics, look at my address said, I'm sorry, we don't even offer service in your area. He transfered me to someone to cancel my Internet services. The next person I spoke to was the only one I have ever encountered that spoke English and made any type of apology and recognition for the wrong doing of selling service to someone outside of their coverage area. He said he would get me a refund for the months where he saw the usage drop off from not being able to maintain a connection.

Since that conversation took place, I have spent several more hours over a couple weeks time, trying to get things resolved. In order to request a refund, they would need to submit a "ticket" to the financial department. They would not let you speak to anyone higher up to get help. They would not let you explain your situation to the financial dept. They would write in their own words, what you were asking for. I went through this process 3 times before finally giving up. Each time I made an attempt with the customer service, I would need to go through the automated menu of options and was then put on hold for 10-20 minutes before getting to a live person. I would then need to explain the situation, all over again even though they apparently put notes in my account.

Needless to say, they never did refund my money. They said because there was some usage, I would be charged for that month's service plan. I explained that the only usage time was when I would try to connect to the Internet. Those seconds added up to minutes and it didn't matter that there was no service in my area.

Now, a full year later, I received a letter in the mail that this company, clear wireless, has turned me into collections for a fee of $40. I was infuriated after all the time I spent going through this with them last year and knowing what nightmare lies ahead of me to try to clear this situation up.

I again made that dreadful call to so-called customer service. I was on hold again for 10 minutes. I explained the situation to the person and she said I would need to speak to the collections department but they didn't open until 11 am. I would need to call back, once again.

I called back and asked to speak to the collections dept. They made repeat the whole situation, yet again, even though there was supposed to be "notes" in my account.The man I talked to apologized for me be frustrated but said I had to pay the $40 to clear things up with collections. There was nothing I could do about it. Even after I explained the service was canceled, by them, for misleading me into signing a contract for Internet service which they did not provide in my area. He said he understood that it is not provided in my area but I had signed up for it so I need to pay the "re-stocking fee" for canceling my service. After several minutes of going around and around with him. I asked him numerous amounts of times to speak to someone of higher authority that could take care of this. All he said is that he could submit a "ticket" for my request.

They are going to ruin my clean credit with the collections agency all for $40 for a re-stocking fee for a service that they fraudulently sold to me. The price, too good be be true, indeed!