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Wireless Internet forum: ODD only one device able to connect wirelessly - HELP!

by: ashtbabb January 9, 2012 4:24 PM PST

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ODD only one device able to connect wirelessly - HELP!

by ashtbabb - 1/9/12 4:24 PM

Ok so after being on the phone for 2 hours with both NetGear and Comcast they came to the conclusion that my problem is not related to the router or my internet service - instead they suggest it's the adapter in my pc. I have a laptop and a PC that use a wireless connection - today only my laptop is able to connect. My PC is saying not connected. Both are in the same room. I'm running Windows XP version 5.1.
When I click on Wireless Network Connections, I see NETGEAR and click connect it just says "Acquiring Network Address" for a very long time and then it goes back to not being connected. Comcast has sent signals but since the laptop is connecting wirelessly they say it's not the modem. Netgear says the same thing about the router. Please help! I am using D-Link DWA- 552 XtremeN Desktop Adapter (but when I checked the driver it says that "This device is working properly. If you are having problems click Troubleshoot." So I'm not sure what the problem is.
I don't know if this is necessary but in the days leading up to this my PC was abnormally SLOW and I kept getting kicked off of the internet. Oh and today I was just notified that my AVG Antivirus Free 2011 is expired. Also when I tried to Repair the connection it says that the security key is different - when I check and reenter the key, the problem is still not solved. Again not sure if this makes a difference.


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"expired"

by R. Proffitt Moderator - 1/10/12 1:19 PM

In Reply to: ODD only one device able to connect wirelessly - HELP! by ashtbabb

I don't want to go down that blind alley but some get confused that the security key is CHANGED because it shows more DOTS than what they know the key to be.

WHY IS THAT? It's a security feature to hide the password length.
Bob


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assuming the security key has been changed, now what...?

by ashtbabb - 1/10/12 6:26 PM

In Reply to: "expired" by R. Proffitt Moderator

does "expired" mean that your security key can expire? on another note i set it so that the security ket would automatically populate and so it does but oddly enough there weren't enough dots, i just assumed it was some freaky security feature designed to throw intruders off...if that's not the case and by some SLIM chance the key was mysteriously changed - HOW DO I CHANGE IT BACK? just want to do this to check if that's the problem before I take it to someone else.


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By "expired"

by R. Proffitt Moderator - 1/10/12 6:41 PM

In Reply to: assuming the security key has been changed, now what...? by ashtbabb

It can mean odd things like a blocked internet connection. Norton and Kap does that so I will not enter into a discussion fully until this is resolved. It would waste everyone's time if that's it.

As to the password change I attempted to explain a feature and failed. Hopefully someone else will rewrite it.


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