Modem and connection speed problems
by wutwut12345 - 7/6/10 12:04 PM
I am using a netbook so I have to use an external USB modem. These have always worked fine here before. Now lately it will only connect at speeds of 9.6k or lower, very very rarely can I get a higher speed. I tried my mother's desktop with an internal modem just to make sure, and it connects at normal speeds (21.6-28.8k) and works just fine. I figured this meant my external modem was broken or something. I bought a brand new one...and it also only connects at 9.6k, on any of our computers.
Would the problem here be with the lines then? Can the external modems just not negotiate a good enough connection, while the one internal modem can? Is this enough evidence to get the phone company to actually do something for a change? What can I do here? Am I simply not going to be able to connect here with external modems anymore? There has to be a way to fix that..