Earthlink loaded malware on my computer
by slow-poke - 11/5/09 10:37 AM
I'm usually quite happy to trade the slow speed of a dial-up connection for the lower price. I don't really need a fast connection for most of what I do. I have Earthlink dial-up, though, and have been increasingly unhappy with the company for a while now.
Two days ago, when I visited their website for other reasons, I noticed an offer for a high-speed DSL connection and decided to check it out just out of curiosity. Once I had entered the information they required before they would give me any details, though, I decided I didn't like the terms and closed the browser window.
Immediately, my dial-up connection slowed to a crawl. How do I know? I keep the dialog window for my external modem open at all times to check for problems with my connection. For two days, nothing I did solved the slow connectivity problem. Supposedly, I had a connection with more than 5kbs coming into my computer, but by downloading several photos from friends and watching my Downloads window, I could see that I was never getting more than an average of 3kbs.
I tried different local dial-up phone numbers. Guess what? I was stuck with a slower than slow connection.
So, today, I reloaded the most recent update to my operating system, which included all of the relevant updates to my browser and various security updates.
Thanks Earthlink. I'll probably be looking for a new ISP now.