No internet connectivity--sometimes
by Al38 - 9/21/09 8:21 AM
When I use my computer from my home (base) phone, I can no longer connect with aol. Message is that computer cannot get a dial tone. I've changed all the cables, the phone works fine. Aol suggests the problem may be with the computer itself and suggests I call Dell. But when I connect the computer through my aol account (same account)at another location, I have no problem connecting--which suggests it is not the computer. Any thoughts about what this could be and how to resolve it would be greatly appreciated.
The computer is a Dell Inspiron 4100 laptop, using XP, Service Pack 3 and McAfee security system.