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Dial-up forum: As of yesterday, SOME web pages will not load

by: jpekelsma April 4, 2009 5:07 PM PDT

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As of yesterday, SOME web pages will not load

by jpekelsma - 4/4/09 5:07 PM

If anybody has any clue to what's going on here - I'm desperate.

I have a Dell laptop running Windows XP Pro Service Pack 3.

For the past 3 months I have used a Sprint Mobile Broadband (Pantech) air card to connect to the internet. Everything has always worked perfectly, until yesterday.

I noticed the following problem at about 3pm Friday, April 3:

Some web pages will not load at all. No error messages - just a blank white screen. I have tried to open these pages using 5 different browsers, all with the same result: IE6, Firefox, Chrome, Netscape and Opera. (Note: I keep IE6 on my machine for testing purposes; my small company does web design and many of our clients still use IE6, unfortunately)

Here are some of the sites that will not open:
(status bar stops at; I am able to get to paypal's "sandbox" site, and I can open the mobile version of paypal)
(nothing that starts with "" will open for me, although by itself WILL open)
(nothing whatsoever happens, just keeps trying to load)

While any one of these pages tries to load, I can "view source" and see all the code for the page.

What I've done so far to "fix" this problem:

> Ran several tools to detect Conficker and other worms (nothing found)

> Completely eradicated McAfee from my computer (which required downloading and running "McRem2"; I currently have no anti-virus or anti-spyware software running)

> Turned off Windows Firewall (even though I had no "blocked" sites listed)

> Checked for latest updates from Microsoft (my computer has had automatic updates turned on, forever)

> Uninstalled all versions of Flash Player, using Adobe's uninstall tool, and re-installed

> Verified that Java is running latest version

> Verified that Javascript is enabled

> Verified that my HOSTS file does not contain any entry other than the one expected line

> Downloaded and ran HijackThis and saved the log file

> Downloaded and ran RegClean which "fixed" 988 problems for $19.95

> Downloaded and ran WinsockxpFix

> Downloaded and ran "a-squared free" to search for trojans, etc. (found and quarantined a bunch of low-risk tracking cookies)

> Deleted all temporary internet files and cookies

> Cleared the cache in all browsers

> Reset internet security to "medium-low" setting

> Restarted my computer about 43 times

I am completely baffled and, as you can see, my desperation level is growing.

Is there a setting somewhere on my machine I should check? My air card is listed as a "dial-up" connection, so could this have anything to do with TCP settings (whatever those are)? I downloaded "DRTCP021.exe" but I have no idea what I'm looking at.

I'm not convinced taking my computer to Geek Squad will help, as I have read a few too many reports about computers coming back in worse shape than when they were dropped off. I still have another year on my on-site repair warranty from Dell, but I'm not sure if this problem qualifies as a warranty repair.

I have also read dozens and dozens of posts on various forums about this problem. Even those who have resorted to re-installing Windows have the same problem afterward. Ugh!!!

Anyone with ant insight - PLEASE pass it along. I'm willing to try just about anything at this point!

Thanks in advance...

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