Dial-up forum: Problems with AOL

by: libelula October 16, 2006 6:04 PM PDT

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Problems with AOL

by libelula - 10/16/06 6:04 PM

Hi,
My parents have had AOL for several years now, but recently they have had numerous problems with the program (I think that they had been using 8.0, then 9.0, then 9.0 Security Ed.).

AOL would be unable to sign them on, and after spending several hours with AOL Cust. Service, they would uninstall it, and then reinstall it.

Most recently, they were unable to uninstall it, and AOL told them that their Windows XP was faulty.
I brought the computer to my place and after unistalling all AOL applications I could, I went through and manually deleted AOL files and registry values/keys. It was time-consuming and annoying -- AOL had spread itself through to many nooks and crannies of the computer.

Are their other ISP's for dial-up (they live in a remote location) that offer good service without taking over the computer? And what can my folks do to speed up their existing dial-up service?

Thanks,
Lib

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