friends having trouble with their dsl connection
by kzolady - 4/6/13 6:45 AM
They have AT&T DSL
They are using XP
It is a 4 year old amd computer made for them by a knowledgable tech friend
They have upgraded their modem
They have spent hours on the phone with AT&T
They have had an AT&T tech person over
The internet connection to their laptop works perIfectly
The internet connection to their desktop does not work at all
It was suggested that it might be the ethernet port that has failed.
It has also been suggested that it might be a virus.
Is this a likely senario?
What other possabilities are there for this situation?
Is replaising the panel that holds the ports very difficult?
I thank you in advance for any help
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