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Broadband forum: solid red light broadband?

by: Sora274274 December 18, 2012 7:23 PM PST

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solid red light broadband?

by Sora274274 - 12/18/12 7:23 PM

While setting up my att uverse high speed internet the broadband light is solid red. My rig is plugged in thru the phone using the phone/del plug. Help?


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May or may not be an issue ...

by tumbleweed_biff - 12/18/12 9:43 PM

In Reply to: solid red light broadband? by Sora274274

I was told by a Time Warner person that the problem with AT&T Uverse is that your TV usage affects your available bandwidth, so that if you are recording a couple of things on the DVR and then watching something on TV, particularly hi-def programs, you will see dramatic performance degradation. I don't know if this is actually true or not, but I do know that this is not the case with cable. Beyond that, call AT&T support is all I can think of to do ...


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Solid red light

by johneydick - 12/19/12 4:25 AM

In Reply to: May or may not be an issue ... by tumbleweed_biff

If light status is that three solid red lights are on then first of all i would like to tell the reason that is HomePortal has detected a permanent error. The solution of this problem is Power Cycle. If this continues, it could be a hardware failure issue.


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