$100 Ultimate Internet? Getting Basic speeds. Cox Comm.
by pimppapy - 10/7/12 11:23 PM
Cox has 5 internet service speeds
Starter = 1.5 Mbps
Essential = 3 Mbps
Preffered = 18~22 Mbps
Premier = 25~31 Mbps
Ultimate = 50~55 Mpbs
I have Ultimate internet. But i'm getting Starter speeds. When service was first installed I maxed out at 30Mbps. The tech couldn't figure it out because he's "never dealt with Ultimate before". I made an appt for a 2nd tech to come in and by the time he came in my speeds were down to 1 ~ 5 Mbps. 2nd tech couldn't figure it out, told me to request a specialist and left. 3rd tech couldn't fix it either. And for some reason when I told myself that I'm giving it one last try before cancelling. 4th tech came and it practically fixed itself before he even arrived, back up to 50 Mbps speeds. Obviously after a few days it went back to Starter speeds again. After 2 months of back and forth trying to fit technicians into my schedule, now I'm on my 4th month and I don't have time to go thru phone service again. What gives? Why do I keep getting shotty speeds? They tried blaming everything even my Extreme Gaming computer. . .