Broadband forum: new broadband server in Sarasota is very slow. Help!

by: banger88 June 29, 2012 10:53 AM PDT

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new broadband server in Sarasota is very slow. Help!

by banger88 - 6/29/12 10:53 AM

I have a cable modem through comcast. recently our internet speeds have slowed considerably. this has coincided with a new server in the area. I live in Sarasota and the new server is located here. I used to test internet speed on the Tampa server and it was very fast. we pay for 12 Mbps, but typically see speeds of 20+. Now that the Sarasota server is in play, the best speed I am getting (when I test using that server) is about 3 Mbps. Comcast will not answer if that is now the default server for the immediate area or if there is any way around it. according to them (and I had someone come out today), their signal strength is fine and our equipment is working properly. When I test my speed on their website it is coming in with about 25 Mbps.
Here is what I know for sure. Our internet is slow, slow, slow. It takes about 40 minutes to download 1 tv show on iTunes. that is when we only have one computer hooked up to the signal and have disable wi-fi on our phones. It is literally the only device using the signal. I need some help here. Is the slow Sarasota server causing this problem? Is there a way to bypass that server? Of course comcast said it was my router, but it is just as slow when I hook my laptop directly to the cable modem. I was going to go buy a new router (with 300 Mbps and dual band), but I am not sure that will help... Help!

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