Broadband forum: xdsl status

The reason I am asking, as stated before I have the Telus Optik package,
Internet / TV. When watching TV the picture freezes for 1-2 seconds and
then jumps forward to catch-up, it happens a lot, so much that I must
reboot the router up to 2 times
to fix the problem, also get sound and picture out of sync problems and
so must reboot the system. Internet is okay, but speed is really
variable and latency is also all over the place. When using video chat
or playing online games it seems like the freezing I get with the TV
also happens to the internet stream. I am on my 3rd router, the previous
routers had stopped working. I have not received any helpful
information from Telus or I should say any info. from Telus. The serviceman who replaced my second router
said; "It is what it is".
Thank you again

PS,

Is there a way to format the router info seen below so easier to read?

Modem Status -xDSL Status
<div> var wanInfNamesPtm = 'ptm0/(0_0_1):ptm0:PTM:IPoE:0;75.155.212.3;255.255.254.0;75.155.212.1;0;0;1;Connected;a8-39-44-da-70-51;LLC;75.153.176.9,75.153.176.1;0;4;Unconfigured;7168:1|';
var wanInfNamesAtm = 'atm0/(0_0_33):atm0:ATM:IPoE:0;0.0.0.0;0.0.0.0;0.0.0.0;0;1;1;Unconfigured;a8-39-44-da-70-51;LLC;;1;1;EoA;-230515:1|';
var wanInfNames = 'atm0/(0_0_33):atm0:ATM:IPoE:0;0.0.0.0;0.0.0.0;0.0.0.0;0;1;1;Unconfigured;a8-39-44-da-70-51;LLC;;1;1;EoA;-230515:1|';
var glbWanL2IfName = 'ptm0';
var uprate='3071';
var downrate='31496';
var phy_status='Disconnected';
var isp_status='Disconnected';
var usrname='';
var ISP_prot='';
var encaps='';
var ip_addr='';
var gw='';
var dns1='';
var dns2='';
var mac_addr='';
var soft_ver='31.30L.55';
var ISP_status='Disconnected';


var dslstatus = 'Up|PTM|31|3|19/9|0/0|0|230451|0/0|0/0|0/0|0/0|0/0|0/0|713/0|43/0|0/0|-324/964' ;
var dslsts_temp = dslstatus.split("|") ;

function time_to_str(time)
{
var days=0,hours=0,minutes=0,seconds=0;
var time_str ;
while(time > 86400 )
{
days++;
time = time - 86400 ;
}
while(time > 3600 )
{
hours++;
time = time - 3600 ;
}
while(time > 60 )
{
minutes++;
time = time - 60 ;
}
seconds = time ;
time_str = days+" Days, " +hours+"H:" + minutes + "M:" + seconds +"S" ;
//time_str = hours+"H:" + minutes + "M:" + seconds +"S" ;
return time_str;
}

function session_info()
{
var sessionInfo = '';
if(sessionInfo)
{
var temp=sessionInfo.split("|") ;
var session_time_str ;
session_time_str = time_to_str(temp[1]) ;
// document.getElementById("session_id").innerHTML = temp[0];
document.getElementById("session_time").innerHTML = session_time_str ;
}
}

function show_ppp_lcp_ipcp_status()
{
var pppLcpIpcp = ''; //lcp|ipcp|ppp_auth_fial
var pppLcpIpcp_temp = pppLcpIpcp.split("|") ;

//document.getElementById("lcp_status").innerHTML = pppLcpIpcp_temp[0];
if (pppLcpIpcp_temp[0]=="Down"){
document.getElementById("lcp_status").className = "status_text_r";
document.getElementById("lcp_status").innerHTML = "DOWN";
}
else{
document.getElementById("lcp_status").className = "status_text";
document.getElementById("lcp_status").innerHTML = "UP";
}
//document.getElementById("ipcp_status").innerHTML = pppLcpIpcp_temp[1];

if (pppLcpIpcp_temp[1]=="Down"){
document.getElementById("ipcp_status").className = "status_text_r";
document.getElementById("ipcp_status").innerHTML = "DOWN";
}
else{
document.getElementById("ipcp_status").className = "status_text";
document.getElementById("ipcp_status").innerHTML = "UP";
}
if(pppLcpIpcp_temp[0] == "Up" && pppLcpIpcp_temp[1] == "Up" ){
document.getElementById("pppoe_auth").className = "smallprint";
document.getElementById("pppoe_auth").innerHTML = "0" ;
}
else
{
if(pppLcpIpcp_temp[2] != "0"){
document.getElementById("pppoe_auth").className = "status_text_r";
document.getElementById("pppoe_auth").innerHTML = pppLcpIpcp_temp[2] ;
}
}
}

function show_ppp_status()
{
var pppstatus = '0|0|0|0';
var pppstatus_temp = pppstatus.split("|") ;

document.getElementById("Packet_rece").innerHTML = pppstatus_temp[0];
document.getElementById("Packet_sent").innerHTML = pppstatus_temp[1];
// document.getElementById("Disc_packet").innerHTML = pppstatus_temp[2]+"/"+pppstatus_temp[3] ;
}

function show_dsl_status()
{
var Mode = "MULTIMODE";
var Nego_Mode = "Not Trained";
var table_id = document.getElementById("broadband_table");
var newTR = table_id.insertRow(1);
var newTR1 ;
var newTR2 ;
var newTR3 ;
var newTR4 ;
var newTR5 ;
var newTR6 ;
var newTR7 ;
var newTDa ;
var newTDb ;
if( dslstatus != "")
{
if( dslsts_temp[0] == "Up")
{
var layer2Infoatm = 'ATM|0|0|33|UBR|0|0|0|1|atm0|EoA|ADSL_Modulation_All|DefaultMode|ADSL_G.dmt||LLC|';
var layer2Infoptm = 'PTM|0|0|1|1|ptm0|VlanMuxMode|ADSL_Modulation_All|4|0|VDSL2|8b|';
var l2infoatm=layer2Infoatm.split('|');
var l2infoptm=layer2Infoptm.split('|');

var dsl_time_str ;
dsl_time_str = time_to_str(dslsts_temp[7]) ;

var up_power = parseInt(dslsts_temp[17].split('/')[0]);
var down_power = parseInt(dslsts_temp[17].split('/')[1]);
if (up_power!=0) up_power = (up_power / 10);
if (down_power!=0) down_power = (down_power / 10);

document.getElementById("speed_d").innerHTML = downrate+" Kbps";
document.getElementById("speed_u").innerHTML = uprate+" Kbps";
document.getElementById("retains_time").innerHTML = dsl_time_str ;
document.getElementById("retains_num").innerHTML = dslsts_temp[6] ;
document.getElementById("Near_endCRC").innerHTML = dslsts_temp[8].split('/')[0] ;
document.getElementById("Far_endCRC").innerHTML = dslsts_temp[9].split('/')[0] ;
document.getElementById("Near_endCRC_cnt").innerHTML = dslsts_temp[10].split('/')[0] ;
document.getElementById("Far_endCRC_cnt" ).innerHTML = dslsts_temp[11].split('/')[0] ;
document.getElementById("Near_endRS").innerHTML = dslsts_temp[12].split('/')[0] ;
document.getElementById("Far_endRS").innerHTML = dslsts_temp[13].split('/')[0] ;
document.getElementById("Near_endFEC").innerHTML = dslsts_temp[14].split('/')[0];
document.getElementById("Far_endFEC").innerHTML = dslsts_temp[15].split('/')[0] ;
document.getElementById("discard_pkt_up").innerHTML = dslsts_temp[16].split('/')[0] ;
document.getElementById("discard_pkt_down").innerHTML = dslsts_temp[16].split('/')[1] ;
document.getElementById("up_power").innerHTML = up_power ;
document.getElementById("down_power").innerHTML = down_power ;
document.getElementById("snr_margin").innerHTML = dslsts_temp[4].split('/')[0];
document.getElementById("snr_margin_u").innerHTML = dslsts_temp[4].split('/')[1];
document.getElementById("attenuation").innerHTML = dslsts_temp[5].split('/')[0];
document.getElementById("attenuation_u").innerHTML = dslsts_temp[5].split('/')[1];
if( dslsts_temp[1]== "ATM")
{
newTR1 = table_id.insertRow(2);
newTR2 = table_id.insertRow(3);
newTR3 = table_id.insertRow(4);
newTR4 = table_id.insertRow(31);

newTR.insertCell(0).innerHTML = ' VPI: ' ;
newTR.insertCell(1).innerHTML = " 0 " ;
newTR1.insertCell(0).innerHTML = ' VCI: ' ;
newTR1.insertCell(1).innerHTML = '32 ' ;
newTR2.insertCell(0).innerHTML = ' Broadband Mode Setting: ' ;
newTR2.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR3.insertCell(0).innerHTML = ' Broadband Negotiated Mode: ' ;
newTR3.insertCell(1).innerHTML = 'MULTIMODE' ;
//vpi
document.getElementById("vpi").innerHTML = l2infoatm[2];
//vci
document.getElementById("vci").innerHTML = l2infoatm[3];
//QOS
newTR4.insertCell(0).innerHTML = ' ATM QoS class: ' ;
newTR4.insertCell(1).innerHTML = 'UBR' ;
document.getElementById("qos_class").innerHTML = l2infoatm[4];
//dsl Modem

//Index info:
//11 --> Setting mode
//13 --> nego mode
//14 --> vdsl_curr_profile
if(l2infoatm[11] == "ADSL_Modulation_All")
Mode = "MULTIMODE";
else if(l2infoatm[11] == "ADSL_G.dmt")
Mode = "G.DMT";
else if(l2infoatm[11] == "ADSL_ANSI_T1.413")
Mode = "T1.413";
else if(l2infoatm[11] == "ADSL_G.dmt.bis")
Mode = "ADSL2";
else if(l2infoatm[11] == "ADSL_G.lite")
Mode = "G.Lite";
else if(l2infoatm[11] == "ADSL_2plus")
Mode = "ADSL2+";
else if(l2infoatm[11] == "8A")
Mode = "VDSL2 - 8A";
else if(l2infoatm[11] == "8B")
Mode = "VDSL2 - 8B";
else if(l2infoatm[11] == "8C")
Mode = "VDSL2 - 8C";
else if(l2infoatm[11] == "8D")
Mode = "VDSL2 - 8D";
else if(l2infoatm[11] == "12A")
Mode = "VDSL2 - 12A";
else if(l2infoatm[11] == "12B")
Mode = "VDSL2 - 12B";
else if(l2infoatm[11] == "17A")
Mode = "VDSL2 - 17A";

document.getElementById("dsl_mode").innerHTML = Mode;

if(l2infoatm[13] == "ADSL_G.dmt")
Nego_Mode = "G.DMT";
else if(l2infoatm[13] == "ADSL_ANSI_T1.413")
Nego_Mode = "T1.413";
else if(l2infoatm[13] == "ADSL_G.dmt.bis")
Nego_Mode = "ADSL2";
else if(l2infoatm[13] == "ADSL_G.lite")
Mode = "G.Lite";
else if(l2infoatm[13] == "ADSL_2plus")
Nego_Mode = "ADSL2+";
else if(l2infoatm[13] == "VDSL2")
{
if(l2infoatm[14] == "8a")
Nego_Mode = "VDSL2 - 8A";
else if(l2infoatm[14] == "8b")
Nego_Mode = "VDSL2 - 8B";
else if(l2infoatm[14] == "8c")
Nego_Mode = "VDSL2 - 8C";
else if(l2infoatm[14] == "8d")
Nego_Mode = "VDSL2 - 8D";
else if(l2infoatm[14] == "12a")
Nego_Mode = "VDSL2 - 12A";
else if(l2infoatm[14] == "12b")
Nego_Mode = "VDSL2 - 12B";
else if(l2infoatm[14] == "17a")
Nego_Mode = "VDSL2 - 17A";
else
Nego_Mode = "MULTIMODE";
}
else
Nego_Mode = "Not Trained";

document.getElementById("nego_mode").innerHTML = Nego_Mode;
}
else if( dslsts_temp[1]== "PTM")
{
newTR1 = table_id.insertRow(2);
newTR2 = table_id.insertRow(3);
newTR3 = table_id.insertRow(4);
newTR4 = table_id.insertRow(5);

newTR.insertCell(0).innerHTML = ' VPI: ' ;
newTR.insertCell(1).innerHTML = " N/A " ;
newTR1.insertCell(0).innerHTML = ' VCI: ' ;
newTR1.insertCell(1).innerHTML = 'N/A ' ;
/*
newTR2.insertCell(0).innerHTML = ' VLAN: ' ;
newTR2.insertCell(1).innerHTML = 'PTM201' ;
*/
newTR3.insertCell(0).innerHTML = ' Broadband Mode Setting: ' ;
newTR3.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR4.insertCell(0).innerHTML = ' Broadband Negotiated Mode: ' ;
newTR4.insertCell(1).innerHTML = 'MULTIMODE' ;
var PTMMainConnMode = 'DefaultMode';
/*
if (PTMMainConnMode =='DefaultMode')
document.getElementById("vlan").innerHTML = "N/A";
else
document.getElementById("vlan").innerHTML = "PTM " + l2infoptm[8];
*/
//ptm qos
newTR7 = table_id.insertRow(32);
newTR7.insertCell(0).innerHTML = 'PTM VLAN QoS: ' ;
newTR7.insertCell(1).innerHTML = '0 ' ;
document.getElementById("ptm_vlan_qos").innerHTML = l2infoptm[9];

//Index info:
//7 --> Setting mode
//10 --> nego mode
//11 --> vdsl_curr_profile
if(l2infoptm[7] == "ADSL_Modulation_All")
Mode = "MULTIMODE";
else if(l2infoptm[7] == "ADSL_G.dmt")
Mode = "G.DMT";
else if(l2infoptm[7] == "ADSL_ANSI_T1.413")
Mode = "T1.413";
else if(l2infoptm[7] == "ADSL_G.dmt.bis")
Mode = "ADSL2";
else if(l2infoptm[7] == "ADSL_G.lite")
Mode = "G.Lite";
else if(l2infoptm[7] == "ADSL_2plus")
Mode = "ADSL2+";
else if(l2infoptm[7] == "8A")
Mode = "VDSL2 - 8A";
else if(l2infoptm[7] == "8B")
Mode = "VDSL2 - 8B";
else if(l2infoptm[7] == "8C")
Mode = "VDSL2 - 8C";
else if(l2infoptm[7] == "8D")
Mode = "VDSL2 - 8D";
else if(l2infoptm[7] == "12A")
Mode = "VDSL2 - 12A";
else if(l2infoptm[7] == "12B")
Mode = "VDSL2 - 12B";
else if(l2infoptm[7] == "17A")
Mode = "VDSL2 - 17A";

document.getElementById("dsl_mode").innerHTML = Mode;

if(l2infoptm[10] == "ADSL_G.dmt")
Nego_Mode = "G.DMT";
else if(l2infoptm[10] == "ADSL_ANSI_T1.413")
Nego_Mode = "T1.413";
else if(l2infoptm[10] == "ADSL_G.dmt.bis")
Nego_Mode = "ADSL2";
else if(l2infoptm[10] == "ADSL_G.lite")
Mode = "G.Lite";
else if(l2infoptm[10] == "ADSL_2plus")
Nego_Mode = "ADSL2+";
else if(l2infoptm[10] == "VDSL2")
{
if(l2infoptm[11] == "8a")
Nego_Mode = "VDSL2 - 8A";
else if(l2infoptm[11] == "8b")
Nego_Mode = "VDSL2 - 8B";
else if(l2infoptm[11] == "8c")
Nego_Mode = "VDSL2 - 8C";
else if(l2infoptm[11] == "8d")
Nego_Mode = "VDSL2 - 8D";
else if(l2infoptm[11] == "12a")
Nego_Mode = "VDSL2 - 12A";
else if(l2infoptm[11] == "12b")
Nego_Mode = "VDSL2 - 12B";
else if(l2infoptm[11] == "17a")
Nego_Mode = "VDSL2 - 17A";
else
Nego_Mode = "MULTIMODE";
}
else
Nego_Mode = "Not Trained";

document.getElementById("nego_mode").innerHTML = Nego_Mode;

/*
//port
newTR.insertCell(0).innerHTML = 'PORT: ' ;
newTR.insertCell(1).innerHTML = '0 ' ;
document.getElementById("port").innerHTML = l2info[1];
//ptm qos
newTR6 = table_id.insertRow(11);
newTR6.insertCell(0).innerHTML = 'PTM QoS status: ' ;
newTR6.insertCell(1).innerHTML = 'DISABLED ' ;

newTR7 = table_id.insertRow(12);
newTR7.insertCell(0).innerHTML = 'QoS High priority : ' ;
newTR7.insertCell(1).innerHTML = ' ' ;

newTR2 = table_id.insertRow(8);
newTR2.insertCell(0).innerHTML = 'QoS Normal priority: ' ;
newTR2.insertCell(1).innerHTML = ' ' ;

if(l2info[2] == "1")
document.getElementById("qos_pri_high").innerHTML = "Enabled";
else
document.getElementById("qos_pri_high").innerHTML = "Disabled";

if(l2info[3] == "1")
document.getElementById("qos_pri_nor").innerHTML = "Enabled";
else
document.getElementById("qos_pri_nor").innerHTML = "Disabled";

if(l2info[4] == "1")
document.getElementById("qos_status").innerHTML = "Enabled";
else
document.getElementById("qos_status").innerHTML = "Disabled";
*/
}
}
else
{
newTR1 = table_id.insertRow(2);
newTR2 = table_id.insertRow(3);
newTR3 = table_id.insertRow(4);
newTR4 = table_id.insertRow(5);

newTR.insertCell(0).innerHTML = ' VPI: ' ;
newTR.insertCell(1).innerHTML = " N/A " ;
newTR1.insertCell(0).innerHTML = ' VCI: ' ;
newTR1.insertCell(1).innerHTML = 'N/A ' ;
/*
newTR2.insertCell(0).innerHTML = ' VLAN: ' ;
newTR2.insertCell(1).innerHTML = 'PTM 201' ;
*/
newTR3.insertCell(0).innerHTML = ' Broadband Mode Setting: ' ;
newTR3.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR4.insertCell(0).innerHTML = ' Broadband Negotiated Mode: ' ;
newTR4.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR6 = table_id.insertRow(32);
newTR6.insertCell(0).innerHTML = 'ATM QoS class: ' ;
newTR6.insertCell(1).innerHTML = 'N/A ' ;
newTR7 = table_id.insertRow(33);
newTR7.insertCell(0).innerHTML = 'PTM VLAN QoS: ' ;
newTR7.insertCell(1).innerHTML = '0 ' ;
/*
newTR1 = table_id.insertRow(2);
newTR2 = table_id.insertRow(3);
newTR3 = table_id.insertRow(4);
newTR4 = table_id.insertRow(9);

newTR.insertCell(0).innerHTML = ' VPI: ' ;
newTR.insertCell(1).innerHTML = " 0 " ;
newTR1.insertCell(0).innerHTML = ' VCI: ' ;
newTR1.insertCell(1).innerHTML = '32 ' ;
newTR2.insertCell(0).innerHTML = ' Broadband Mode Setting: ' ;
newTR2.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR3.insertCell(0).innerHTML = ' Broadband Negotiated Mode: ' ;
newTR3.insertCell(1).innerHTML = 'MULTIMODE' ;
newTR4.insertCell(0).innerHTML = ' ATM QoS class: ' ;
newTR4.insertCell(1).innerHTML = 'UBR' ;
*/
}
}
}

function do_load()
{
if(glbWanL2IfName.indexOf("ptm") != -1)
wanInfNames = wanInfNamesPtm;
if(glbWanL2IfName.indexOf("atm") != -1)
wanInfNames = wanInfNamesAtm;

if (wanInfNames!="" && dslstatus != "")
{
var wanNameTypes = wanInfNames.split('|');
var nameType = wanNameTypes[0].split(':');
var wanEntryInfo=nameType[4].split(';');
var ISP_proto=nameType[3];
var status='';
var dns='';
var mac_addrtmp='';
if(ISP_proto == "PPPoE" || ISP_proto == "PPPoA")
{
usrname=wanEntryInfo[0];
status=wanEntryInfo[7];
mac_addrtmp=wanEntryInfo[8];
var mac_array=mac_addrtmp.split('-');
mac_addr=mac_array[0]+':'+mac_array[1]+':'+mac_array[2]+':'+mac_array[3]+':'+mac_array[4]+':'+mac_array[5];
encaps=wanEntryInfo[9];
ip_addr=wanEntryInfo[10];
gw=wanEntryInfo[11];
dns=wanEntryInfo[12];
//ppp staus
if(status == "Connecting")
{
// document.getElementById("pppoe_status").className = "status_text_y";
// document.getElementById("pppoe_status").innerHTML = "Connecting";
session_info();
show_ppp_status();
}
else if(status == "Connected")
{
// document.getElementById("pppoe_status").className = "status_text";
// document.getElementById("pppoe_status").innerHTML = "Connected"
session_info();
show_ppp_status();
}
else
{
// document.getElementById("pppoe_status").className = "status_text_r";
// document.getElementById("pppoe_status").innerHTML = "Not Connected";
}
//ISP proto
document.getElementById("ISP_proto").innerHTML = ISP_proto;
//User Name
document.getElementById("username").innerHTML = usrname;
//Mac Address
// document.getElementById("mac_addr").innerHTML=mac_addr;
// Show ppp connect status
show_ppp_lcp_ipcp_status();
}
else if (ISP_proto == "Bridge")
{
status=nameType[7];
document.getElementById("username").innerHTML = "N/A";
document.getElementById("Packet_rece").innerHTML = "N/A";
document.getElementById("Packet_sent").innerHTML = "N/A";
}
else
{
//DHCP
status=wanEntryInfo[7];
//User Name
document.getElementById("username").innerHTML = "N/A";
document.getElementById("Packet_rece").innerHTML = "N/A";
document.getElementById("Packet_sent").innerHTML = "N/A";
}

if(status=="Connecting")
ISP_status="Connecting";
else if(status=="Connected")
ISP_status="Connected";
else
ISP_status="Disconnected";
}

if(dslstatus == "")
{
phy_status="Disconnected";
}
else
{
if (dslsts_temp[0] == "Up" )
{
phy_status="Connected";
//uprate +='Kbps';
//downrate +='Kbps';
}
else if (dslsts_temp[0] == "EstablishingLink" )
{
phy_status="Connecting";
}
else
{
phy_status="Disconnected";
}
}

if((phy_status != "Connected") )
{
ISP_status = "Disconnected" ;
}

if(ISP_status == "Connected")
document.getElementById("ISP_status2").className="status_text";
else if(ISP_status == "Connecting" )
document.getElementById("ISP_status2").className="status_text_y";
else
document.getElementById("ISP_status2").className="status_text_r";

if(phy_status == "Connected")
{
// document.getElementById("broadband").className ="status_text";
document.getElementById("broadband").innerHTML = "Showtime";
document.getElementById("ISP_status1").className="status_text";
}
else if(phy_status == "Connecting")
{
// document.getElementById("broadband").className ="status_text_y";
document.getElementById("broadband").innerHTML = "Training";
document.getElementById("ISP_status1").className="status_text_y";
}
else
{
// document.getElementById("broadband").className ="status_text_r";
document.getElementById("broadband").innerHTML = "Idle";
document.getElementById("ISP_status1").className="status_text_r";
}

document.getElementById("ISP_status1").innerHTML=phy_status;
document.getElementById("ISP_status2").innerHTML=ISP_status;
// document.getElementById("broadband").innerHTML =phy_status;

// dsl status
show_dsl_status();

//highlight the button after user click on it
side_nav("wanstatus");
}

function WanStatusClear()
{
var loc = 'modemstatus_wanstatus.cgi';

var code = 'location="' + loc + '"';
eval(code);
}


function dom_load(){ do_load(); }






xDSL Status Parameter Status Broadband: ConnectedInternet Service Provider:ConnectedPPP Status PPP Parameter Status User Name: N/APPP Type: PPPoE
Status:
Not Connected

Server MAC Address:

N/A

Session ID:
N/A
LCP State:DOWNIPCP State: DOWNAuthentication Failures: 0Session Time: 0 Days, 00H:00M:00SPackets Sent: N/APackets Received: N/A
Discarded Packets(Within last 30 mins):
0
Connection Status: Showtime VPI: N/A VCI: N/A Broadband Mode Setting: MULTIMODE Broadband Negotiated Mode: VDSL2 - 8BDownstream Speed: 31496 KbpsUpstream Speed: 3071 KbpsSNR Downstream :19 dBSNR Upstream :9 dBAttenuation Downstream dBAttenuation Upstream dBPower Downstream96.4 dBmPower Upstream-32.4 dBmNear End CRC Errors Interleave: 0Near End CRC Errors Fastpath : N/AFar End CRC Errors Interleave : 0Far End CRC Errors Fastpath : N/A30 Minute Near End CRC Interleave :030 Minute Near End CRC Fastpath :N/A30 Minute Far End CRC Interleave :030 Minute Far End CRC Fastpath :N/ANear End RS FEC Interleave : 0Near End RS FEC Fastpath : N/AFar End RS FEC Interleave : 0Far End RS FEC Fastpath : N/A30 Minute Near End FEC Interleave :71330 Minute Near End FEC Fastpath :N/A30 Minute Far End FEC Interleave :4330 Minute Far End FEC Fastpath :N/A30 Minute Discarded Packets Downstream :030 Minute Discarded Packets Upstream :0PTM VLAN QoS: 0 Retrains Number: 0Retrain Timer: 2 Days, 16H:0M:51S





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If you're having trouble, get them to fix it. If they can't or won't, get a new provider. Or file a complaint with your state utilities commission. Vendors have to respond to these complaints. It's that simple.