my computer will not connect to my internet anymore
by kylepianoman - 9/10/11 11:20 AM
I turned my PC on from hibernate this morning to be awoken by a message saying that my network is now an "unidentified network" with no internet access.
I've tried swapping the ethernet cable, resetting both the router and modem but that didn't work. after this I plugged my PC's ethernet cable into my netbook and it worked fine, so I know the problem is somewhere in my PC... however I do not know much about network connections and troubleshooting them.
I tried system restore but it failed saying "system restore couldnot access a file. This is probably because an antivirus program is running on the computer. Temporarily disable your antivirus and retry system restore". (0x80070005)
I tried both disabling my antivirus (kaspersky) and running it in safe mode but nothing sees to do the trick. what else can I do?