Broadband forum: The connection has timed out

Did you notice that to get help most if not all of them had to supply some details. Not just a paragraph about "it does work."

Please consider the forum members that want to help and start your post with the details so they don't have to ask.

Bob

Hello Chris
- you will get the message "connection (or page) timed out either when you are on line and the site that you are trying to access is not available -or- when you cannot access the internet from your computer. It sound like you have a wifi connection and not a particular website problem
- If your wireless access is not working, then you will get the message for all sites that you try to access.
- First question, can you access any sites at all. Try www.google.com and see if you get the timed out message
- If you are able to connect to google, but not some sites, I do not have an easy answer.
- If however you are not able to connect to google through the wireless connection, then you have a wireless problem.
- I recommend unplugging the wireless router, wait 15 seconds and replug it in and also turn off and then back on the computer to see if a reset gets the wireless back. a more complete reset can be had by using a pen or bent paper clip to hold in the reset button on the wifi router for 15 seconds and then boot the computer and see if access is restored.
- Since you are able to access the net through a cable, but not wireless, it sure seems like a wireless access issue.
- If you are running Vista, there are known issues where Vista cannot work with both wireless and cable connection simultaneously.

So I have tried reseting the router and computer and that didn't work so I have tried my other router and tried reseting it to factory default and it's fixed the wireless problem but I still get "the connection has timed out" or "Server not found (this one on odd occasions)" I get those messages on both wireless and wired, mac and pc, and its always the same websites but I have found that if I use a web proxy I can connect to the websites that give me the errors

We've had the same types of problems. Running Windows XP, either Firefox 3.5 or IE7, Comcast, wired router, can connect to other sites. For us, the problem appears to be which antivirus software we're running. Had problems with AVG free and Norton360. MacAfee seems to connect more.