Stuck on Apple screen on startup
by swammy50 - 11/12/07 3:09 PM
My wife installed an update for MS office 2004 then restarted. The computer now hangs on the grey apple screen with the progress indicator spinning. I started up from the install disk and repaired the disk and disk permissions from the disk utility but this didn't help. The computer does start in safe mode but I don't know what else to try from there. She has a Macbook with intel 2ghz processor, 2gb ram and Mac OS X 10.4.10.
Any suggestions greatly appreciated. The genius bar is booked and she needs to work.