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E-mail, chat, & VoIP forum: Outlook Express Gmail error

by: xh7000 June 18, 2012 7:40 AM PDT

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Outlook Express Gmail error

by xh7000 - 6/18/12 7:40 AM

I have two gmail accounts on my Outlook Express. They have worked very well for the past three years

One of the accounts has suddenly started giving a problem. It won't let me download my email from OE - even though the gmail account is good if I go in through Google.

The error I get is



" There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server Response: '-ERR [AUTH] Username and password not accepted.', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

Now - I have managed to fix this error by deleting my gmail account from OE, and then reinstalling it. I then works fine - until I turn my computor off.

When I restart my computor I have the same problem.

The other gmail address / account on the OE works 100% - with all the same settings (POP etc)

Please help

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Tricky one

by MarkFlax Moderator - 6/18/12 1:18 PM

In Reply to: Outlook Express Gmail error by xh7000

I would have assumed from the error message that this was a server error fault at GMail's end. It happens, and can even happen for one of your accounts and not the other.

But your deleting that account then re-adding it doesn't support that.

But if you have set the account up correctly according to GMail's setup instructions, not forgetting the correct port and SSL settings, and if the Webmail account settings has POP enabled and that has not been changed, this then points to a problem either with the OE software or again with the GMail servers.

Try this. Shut down OE. If you use OE at home and at work, make sure they are both shut down. Log in to this account's web access.

Now open OE and try this account again. Does the error still display?

Mark


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GMail - OE

by xh7000 - 6/18/12 1:29 PM

In Reply to: Tricky one by MarkFlax Moderator

Hi

That is the strange part.

Both Gmail accounts are on the same computor - on the same OE.

I have two gmail accounts set up on the same OE - and the Send and Receive checks both accounts. The one works 100% - The other works only once it has been removed and then added back to the OE.

The first one has always works 100% and still does. The second one has works 100% for the last 3 years and suddenly a week ago started loosing the passwork. When the second account is deleted and then readded it works. I do nothing to the first account !


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Vddry strange indeed.

by Kees_B Moderator - 6/19/12 2:29 PM

In Reply to: GMail - OE by xh7000

Things to try:
a. Another identity in OE.
b. A new Windows account.
c. As far as I know, account data is stored in the registry. So you could make a .reg-file to restore that corrupted address to its old state. Easier than doing it manually.
d. Give up and use hibernate in stead of shutdown most of the time. It doesn't harm at all to use shutdown only once a week or even only if needed for (Windows) updates. That makes the problem much smaller (but equally annoying).
e. Clean reinstall of Windows. But that's a lot of work for such an issue.

Kees


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