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E-mail, chat, & VoIP forum: Tool for organizing email threads?

by: Jeanne321 February 19, 2012 4:50 PM PST

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Tool for organizing email threads?

by Jeanne321 - 2/19/12 4:50 PM

I have a multi-month interaction with a customer. Each email of course contains some or none or a lot of the previous messages.

I want to create a document that shows the full conversation from start to finish without duplicating any messages.

This particular email account is on godaddy but I also have IPage and aol accounts.

I have searched cnet software for keywords "email threads" etc.

What other keywords would be relevant?
Any software programs that do this?
Any email servers that offer this option?

Thank you.


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There is software for that. It's acronym is CRM

by R. Proffitt Moderator - 2/20/12 12:43 PM

In Reply to: Tool for organizing email threads? by Jeanne321

Customer Relationship Management.

There are folk that will reply with "I don't need all that" but your post told me you did.
Bob


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Do a web search...

by gordon451 - 3/17/12 5:28 AM

In Reply to: Tool for organizing email threads? by Jeanne321

As I just did, using "email threads" on https://ixquick.com/. It seems even Outlook can do this, but Gmail is in the results too.

There used to be an app called Zenbe, but it appears that was sold to/taken over by Facebook...

Your question is actually very important. I did see a result dicussing the use of email threads in legal situations.

Gordon.


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