We got MSN through Costco when we first went on the internet (dial-up)in 1995. It has gone through many transitions since, with several exasperating metamorphisis attempts involving the so-called "Windows or MSN Live". Through all this we stuck with MSN and have been using MSN Explorer for years now; we are used to it and we intensely dislike changes they seem to think we absolutely have to make on a regular basis. Having to relearn systems and browsers is work for we cyber-challenged, and involves a lot more of our time than today's younger techno-learned people need. I finally sprung for a faster DSL last month, because current webpages are too byte-intense and take too long to load. Wouldn't you know it, now Verizon (ISP)decides they can't supply us with MSN anymore, probably because MSN is coming out with a new, more expensive format that Verizon doesn't want to absorb (in spite of getting more new money out of me per month on a new 2 year contract - irony, huh?). To retain MSN, I'll have to pay MSN a seperate fee (O-boy, another bill in the mail).
To top it all off, a day after learning all this, I get a notice in snail mail from Verizon saying they can't include our cell phone service in their "One Bill" system anymore, and I'll lose features such as free calling between our cell phones and home, among others. And another seperate new bill in the mail from Verizon Wireless. O joy!
I'd switch to Comcast (who offers MSN), our only other local provider, but Consumer Reports (and a sister-in-law who has Comcast) rate them way down the totem pole below Verizon. So if I have problems with Verizon, I'd sure hate to see what Comcast and the others are like.
So after 15 years, we now have to pay MSN for Explorer, or go Hotmail or Verizon.net, and notify everyone we've regularly contacted or done business with, and Forums joined, etc., of new email addresses. Hundreds of notifications. Gee, thanks MSN.
And Gee, thanks Verizon. for aggravating us two more times.
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