Windows 95/98 forum: can only boot in safe mode or get blue screen of death

by: slanoue July 23, 2010 1:08 PM PDT

Like this

0 people like this thread

Staff pick

can only boot in safe mode or get blue screen of death

by slanoue - 7/23/10 1:08 PM

I have a ten year old Dell pc with windows 98 (it is one of five computers, the only one that old and with windows 98). I have to have win98 on it because of this one program I use that will not work in XP.

I had this same problem last year and I tried various fixes as suggested by a friend, but none seemed to work, and then finally it just sort of fixed itself. So far it is not doing that.

The program I use is related to my video card, so it might be related to the error. I use a TV Wonder USB, which is a device that attaches to your pc and to your tv or vcr. It is a TV tuner, allows you to watch TV on your pc as well as make screencaps and other things. It is made by ATI. I usually leave the pc on and sometimes the program crashes. It's never been a very stable program but works fine for my needs.

Yes, I could probably get a more modern tv tuner card, but when I looked into that, ATI could not tell me which of their cards will make transcripts from the closed-captioning (which is what I use this for). I would have to pay someone to install a card, anyway. I don't want to have to keep buying and installing cards until I found one that does it, you know? Would rather stick with what I have.

I am getting the blue screen of death whenever I reboot, except sometimes it will load in safe mode. I tried running scandisk in safe mode but then it gave me the blue screen of death.

I also can't get the keyboard to work, only the mouse (probably has something to do with it being on USB or something - that has always been the case when I'm in safe mode, so I don't think it's related to the problem).

I also tried running regedit/ fix from run, but it won't work, says I can only do it from the command prompt (like when you boot up) but that won't work since the keyboard won't work...I can't get it out of "safe mode only".

The blue screen of death says: An exception OE has occurred at 0028:
C29E211F in VXD LSIPNDS (01) + 0000813F. This was called from 0028:
C001C3D4 in VXD NDIS (01) +

I tried going into device manager and removing the display adapter (I think that is the video driver?) and rebooted but it didn't help, still got the same error.

I would try doing a windows repair or reinstall myself if I had the 98 disk.... will have to take it to a repair person and pay money if that is needed.

Any ideas? Thanks!

Suzanne Lanoue

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close