Web design & hosting forum: How to change domain registrars + solve problems

I am not complaining about the price of the domain. It was just over $10.00. I'm complaining about the price of their wholely owned subsidiary, "domains by proxy". Mostly, though, I'm complaining about the difficuty/impossibility in cancelling the domains by proxy services. The service used to be about $3.00 per year. Now, it's $8.95 per year and they billed me in advance for 2 years. At first, I was just trying to stop domains by proxy from billing me next month on another domain. It turned out to be nearly impossible. Before it was over, I wanted to cancel the service they had just billed.

Godaddy gave me the total runaround. Domains by Proxy can't do anything about your charges, as Godaddy billed them. Godaddy can't do anything about your charges or even cancelling the billing of future charges of domains by proxy. Domains by Proxy has to do it. You have a whole different set of account numbers and passwords for domains by proxy, which you need to cancel the service, and "they sent them to me by email when I originated the service". Of course, Godaddy doesn't have those account numbers or passwords, nor did they ever tell me that the email contained info that I needed to keep.

And, if I don't like the way this is handled, too bad. Other people seem to jump through hoops, and I should be willing to do that, too. No, there's no one to talk to about this or anyone to complain to. However, I can send a suggestion to their suggestion box, but they really don't care what I think. They aren't going to change anything.

At that point, I could have ripped out ScumBob's throat with my bare hands.

I will move the domains and forget about this. I've never been a big customer, but have been with Godaddy since 2004.

Thanks for a place to rant.

bkay