OLM tech support has officially become crap
by ron533 - 3/15/06 11:00 PM
OLM (aka WebAxxs.net) has gone down the drains.
I've been a reseller for 3 years. While I hate to spend the time to move my 15 domains with 5GB of data, their tech support is horrific. All of the 'newbies' on Tier 1 that answer the phones typically have poor training. It is like pulling teeth to get the more senior 'Tier 2' tech support on the line, probably because they are fixing the many bugs in their mish-mosh of 3rd party softwares.
HIGHLY DO NOT RECOMMEND.
The only good thing about OLM is that at least the support staff are in the USA.