Windows XP forum: Incredimail

I followed your recommendation & uninstalled Incredimail & macromedia... BUT after Reinstalling INCREDIMAIL I kept being directed to a non functioning Macromedia site supposedly to install the correct version of Flash .So no Incredimail ! Finally I opened IE6 ( NOT my customary Firefox &&&& It worked after I clicked RUN Thennnn.... after spending 1+ hours reinstalling "Letters , Animations etc. " I closed out & AGAIN got that darn direction !!! Again NO CHOICES just leads to a Non-Functioning file.So no more Incredimail AGAIN
Further I continue receiving NO ANSWER from Incredimail "Help" to this Dillemma OR what my Key-number is....
I have spent MANY HOURS on this problem and am getting Extremely frustrated as I already miss my Incredimail a lot. I have already lost all addresses etc. that were in my Incredimail and can ressucitate them but need help with the above .
How can I contact Incredimail preferrably by phone OR a functioning E.Mail address....... Lloyd

I too had what I thought was an issue with Incredimail! I was having problems opening the program, sending and retrieving email...and this didn't start until I recently purchased the Premium! The free one I had for over 3 years without having problems. I love the program!! Anyway, I uninstalled it, and then re-installed it. Everything came up but it was the free one and all I needed to do was put in my code and all was restored...every single thing was as it was when I uninstalled it. It has been working just fine since then.
Don't you just love being able to assign a different notifier to your incoming emails?? Is great, I don't even have to get out of what I am doing to know who it is from...and I LOVE THAT TURKEY!!!
I have read that Incredimail makes many changes to your system...I believe a couple thousand actually..and even when you THINK you have deleted the program it is still there with many tendrils throughout your system. Now, I don't know if that is why when deleting it and then bringing it back all of my settings were still there...
I have tried numerous times to use OE and I don't like it! And forget that mini screen you get to type in on Yahoo...try viewing a photo on there!! I just can't understand why MS can't take the good things about Incredimail and make a decent OE!!

Just my humble opinion!
PB

You have posted into a discussion that is some 3 years old. I doubt if anyone is watching this now.

Also, you have posted your email address. This is unwise because forum bots, (robots), trawl forums like these for email addresses they can target for spam.

I have asked CNET's Admin to remove that email address for you.

If you want to create a new discussion, please head over to the forum listing at the top, (where it says Windows XP), and click the green, "Create a new thread" button.

Good luck.

Mark

I was using Incredimail for the last 3 years. And never had any problem with it. I don't agree with anybody telling you to ditch it. Run your anti-spy/ad/mal programs and if they show incredimail in their scan then you may think of your friend's suggestion.

How does one determine which version of the mail application is installed? For example; Is the "free" version identified as a "trial" within the add/remove programs panel? Or, can this be discovered through the help/about procedure? (assuming the buttons exists)

Thanks for the how to on the version update. That information will come in very handy.

Support advised me of the following.....
1. If you plan on REFORMATTING YOUR PC OR NEED TO MOVE YOUR LICENSE TO ANOTHER COMPUTER.... FOLLOW THE DIRECTIONS ON:
HTP://WWW.INCREDIMAIL.COM/FAQ.ASP?PAGE=MOVE_LICENSE

Further, if you are looking for instructions or experiencing any problems... email them at
subscription@incredimail.com for assistance.

Why didnt you make a BACK UP COPY OF ALL YOUR STATIONERY, MUSIC, ANIMATIONS, ECARDS, NOTIFIERS???
I did, and I was able to reload them with ease....I didnt lose a thing when I had to do full system reboot from 0000's a couple months ago.
Last bit of advice, I print and save every email I get from Incredimail's support. I's come in handy several times.
I have NO complaints with or about Incredimail....but again, I have the licensed versions.
In the long run, You get what you pay for....or dont pay for.

First of all, I have been using the paid/registered version of Incredimail without any major trouble. I do believe the free version may have some tracking for the ads, etc. it would show, but the pay version works fine.

Second of all, Incredimail stores most of its personal settings under Documents and Settings/username/application data/Incredimail. If you would use "move my settings to a new PC" or backup that folder and subfolder and copy that into your newer PC, it should maintain all of its customization and email files for you.

I did have to uninstall Incredimail once {an upgrade crashed because I had left Norton Internet Security 2004 running}, I shut that down, uninstalled and reinstalled and I lost nothing. The Norton Ghost issue sounds as if it is a problem with Ghost. System Restore may help there.

Individual email files and folders also save with an *.eml extension. They will open up in Outlook Express if you need to convert them or put them in Outlook. {My only complaint about Incredimail is this lack of ease of exporting}.

But - the paid/registered product is fine. Hope this helps...

the brilliner

I love to hate Norton.( but that's another story). Did you happen to wipe out Macromedia Flash too? Is it still installed on your computer? If not, try to re-download it at www.macromedia.com...then try Incredimail again. If that doesnt work, then
try opening up Incredimail, click on Help and then License.....do you see Incredimail Premium listed there. If not, click on enter code, and type in your license number, the one they gave you when you purchased the Premium package. If that doesnt work.......then try this...open your drive C: and click open the following....../program files/incredimail/bin/licenses. Now delete the IM PREM IMK file...... Then shut down, restart and open Incredimail/Help/ ENTER REGISTRATION CODE. If that doesnt work, then you have two choices, you can try a System Restore to a date when everything worked properly........ or......You'll have to LOSE EVERYTHING, uninstall Incredimail, then do a clean install of Incredimail. Yes, I know it's a pain, and you'll have to re-download all the statinoery, sounds, animations, notifiers, skins but it isnt Incredimails fault..... It's us not leaving well enough alone.

First check out this incredimail link and read about Macromedia and Incredimail.

http://www.incredimail.com/english/help/searchfaq.asp

If that doesnt help you, I'd uninstall Incredimail from Add/Remove programs. Be advised You'll lose everything in Incredimail you know...addresses, letters...everything. Then just to be sure it's totally uninstalled, go into C:/program files/ and look to see if there's a folder named Incredimail.
If it's still there, delete it....then empty your trash. Close and reboot. Now DISABLE your Norton and any Firewall program you have running, and any pop up blockers, banner blockers, etc. Then I would Start downloading Incredimail. It probably will reinstall macromedia flash for you.

the easy way to back up all your incerdimail data is to go to the "file" menu.... "data and settings transfer".... "transfer to new computer". this will open a wizard which is easy to follow.
as far as nortons is concerned i have come accross this many of times with clients computers and have found a format & reboot the OS is the only way. i have also tried to over install nortons but crashed the computer before i could backup anything.i recommend using Avast antivirus which is free for non-commercial use.
hope this helps

Just a note to begin with though. You've posted in a discussion that is now a few years old, and as such many members here see the date of the first post then 'walk on by'.

Two possibilities;

1] Revert back to the previous install of Incredimail. I suspect that would be by way of XP's "System Restore".

2] Go back to Incredimail and ask them to solve the problem. It is their software, after all.

Mark

Sounds like an "ID10T" error to me!

I can't comment one way or another on most of this, but 1 statement struck a chord: "what if the person that you are sending that email too doesn't have [IncrediMail]?"

I get emails from a friend using IncrediMail and when I open them, the message body appears to be blank. To read the message, I need open the email source and scan through to find the text. The alernative is to to copy the HTML source to notepad, strip out all the Incredimail XML scripting and then view in a web browser. That's an awful lot of work.

Is there a way to view IncrediMail-generated email messages without actually installing IncrediMail (and taking on the security risks that go with it)?

Hello Gypsy13, I did use Incredimail but like you was told to stay away and have not used it for months,also it seems that they do not take to kindly to people with the FREE version.Regards Yohan129